I already clicked on the gift box, but I still don’t have the voucher yet. What do

I already clicked on the gift box, but I still don’t have the voucher yet. What do I do?

Vouchers will be sent to you in the next 24 hours after clicking on the gift box. You may check all of your email folders for the email. If vouchers are not sent, kindly contact IQOS Customer Care.

Back

Let's talk

Can’t find what you’re looking for?
Contact our Customer Care

Other ways to contact us

Contact hours:
Monday to Sunday, from 08:00 AM to 09:00 PM

© 2023 Philip Morris Products S.A. All rights reserved. Welcome to IQOS Philippines website (the “Website”), owned by Philip Morris International and its affiliate in the Philippines, PMFTC Inc. The online store is operated and all orders are fulfilled by Activasia Inc. (or AAI), as an authorized distributor in the Philippines of PMFTC Inc. products sold in IQOS.com. Activasia Inc. Address: 291 Saint Joseph St. Oranbo Drive Brgy. Oranbo, Pasig City 1600 Contact No.: (02) 8634-3162

.no-js-show { display: block !important; }

JavaScript seems to be disabled in your browser. You must have JavaScript enabled in your browser to utilize the functionality of this website