Man in blue jumper unboxing a new IQOS device

Test Drive IQOS

Device lending, guidance and hypercare / support.

Start your trial

*For adult smokers at least 18 years old and above who would otherwise continue to use tobacco or nicotine containing products.

Sign Up

Leave your contact details on the form below and wait for our IQOS Customer Care agent to contact you.

Wait for our Call

Expect a call from IQOS Customer Care and our Customer Service Agent will assist you with your request to try an IQOS device.

Get a Test Drive

Go through with your appointment with an IQOS Coach and test drive an IQOS device.

Discover heated tobacco.

With IQOS, you get to experience real tobacco taste and satisfaction – without burning the tobacco.

Unlike cigarettes, there is no fire or burning involved so there is no cigarette smoke, no ash and less smell compared to cigarettes. Instead, IQOS produces a non-smoke aerosol that dissipates more quickly. 

Business man with stellar blue IQOS holder and charger in hand

Every day, thousands of adult smokers around the world stop burning tobacco and start heating it with IQOS.*

Three men enjoying TV show; one with IQOS holder in hand

*Source: Status as of December 2020 Exclusive Heat-Not-Burn users that are using PMI HeatSticks for at least 70% of their past-7 days heated tobacco consumption. PMI Financials or estimates, IQOS user panels and PMI Market Research.

Discover benefits

Included in your IQOS trial kit.

IQOS 3 DUO + HEETS™

Free device trial + PHP280 upfront (for 3 packs of HEETSTM)

Start your trial

With the IQOS 3 DUO, you can enjoy two consecutive uses without the need to recharge between HEETS™.  We’ll also send you (3) packs of HEETSTM  for PHP280.

*Also available in IQOS 3 Multi. Subject to device availability

** PHP 140 / pack - HEETS™ Suggested Retail Price (effective May 9, 2022)

HEETS™ Stick

HEETS™ is an innovation in tobacco experience. These ‘sticks’ are made from the highest quality tobacco leaves, carefully selected to deliver real tobacco taste satisfaction

IQOS 3 DUO Pocket Charger

IQOS 3 DUO Pocket Charger is used to store and charge your IQOS 3 DUO Holder. It is ergonomically designed to fit perfectly in your hand, and life.

IQOS 3 DUO Holder

The IQOS 3 DUO Holder is part of our heated tobacco system that allows you to enjoy two consecutive uses without recharging. Elegant and powerful.

Helpful information

Your 14-day trial experience starts on the day you receive your IQOS trial kit.
Yes, you can extend your trial period. There is no additional cost to extend the duration of the trial. Extension period is limited to another 14 days. Please contact your IQOS Coach to arrange the extension of your TRIAL period. 
For any loss and damage, kindly contact your assigned IQOS Coach. You may also contact IQOS Customer Care at Facebook/@ph.iqos, contact.ph@iqos.com or #983838 for troubleshooting and/or replacement.
Your IQOS Coach can assist you. You may contact him or her so you to arrange the return of the IQOS trial kit.
There is no refund on the unused HEETS purchased.
Happy couple embracing as he holds an IQOS 3 DUO charger between them

Discover IQOS.

It's time to make a change. To become part of a global IQOS community. To join more than 10 million smokers across the globe who've already made the switch to IQOS.*

Learn more

Choose your bundle

*Source: Status as of December 2020 Exclusive Heat-Not-Burn users that are using PMI HeatSticks for at least 70% of their past-7 days heated tobacco consumption. PMI Financials or estimates, IQOS user panels and PMI Market Research.