Your personal IQOS coach

A helping hand in getting to know IQOS.

Two people holding IQOS ILUMA devices smile as their friend looks at the IQOS app on her mobile phone.

A little help to get you started

Discover the difference our team of personal coaches can make as you switch from cigarettes to IQOS. From sharing tips to help you get started with your new device to being on hand to answer your questions, your personal coach is here to guide you and help you take the next step on your switching journey.

A person opening a box containing a new IQOS ILUMA.

They are here for you

Our personal coaches have worked with adult smokers just like you. Their one-to-one service has helped lots of smokers who would otherwise continue to smoke quit smoking and switch to heated tobacco. They’re ready to help you too.

Two people holding mobile phones sit at a table; one also holds a jade blue IQOS ILUMA PRIME device.

Ready to make the switch? 

Remember you won’t be alone. Your personal IQOS Coach will be in touch to help you get started. All it takes is a click.

A woman opening a package from IQOS.

Something we haven’t covered?

We're here for you seven days a week, 8:00AM to 9:00PM.

Facebook
Email
Phone

Message us through our Facebook Page.

 

 

Let's chat

Our inbox is never too full. Reach out via email at contact.ph@IQOS.com

 

Email us

Our phone line connects you directly to an IQOS Customer Care Agent. Call us at #983838.

 

Call #983838
     

Facebook

Message us through our Facebook Page.

 

Let's chat
 

 
 
 
Email

Our inbox is never too full. Reach out via email at contact.ph@IQOS.com

 

Email us
 
 
Phone

Our phone line connects you directly to an IQOS Customer Care Agent. Call us at #983838.

 

Call #983838