How can I check the charge level of the battery? (If my IQOS  is charged?)

You can see the battery charge level on your IQOS device by simply pressing a button:

1. Briefly press the power button on your Pocket Charger one time.

2. The status LEDs will light up and show the battery charge level:

4 LEDs = battery fully charged (over 75%)

1 LED = battery low. The device needs to be recharged



Let's talk

Can’t find what you’re looking for?
Contact our Customer Care 

Other ways to contact us

Contact hours:
Monday to Sunday, from 08:00 AM to 09:00 PM