Consent to registration for

This website contains information for adult smokers who are interested in alternative methods of enjoying tobacco, with the aim of providing them with relevant information about the smokeless IQOS and lil SOLID products and electronic cigarette IQOS VEEV, so that they can made an informed decision about switching to this product from conventional cigarettes.  For adult users of IQOS, lil SOLID and IQOS VEEV it is a source of information about how to use and care for their IQOS, IQOS VEEV and lil SOLID devices. There is also a map of shops, a list of frequently asked questions and the contact details of our Customer Care Center. 

In order to enjoy this page in full, you must register. 

By registering at , you gain access to your account on If you want to order IQOS, IQOS VEEV and lil SOLID devices, their accessories, tobacco sticks TEREA, HEETS and Fiit and e-liquids you need to also visit one of our IQOS Stores. More information about ordering options is provided in the  IQOS General Terms and Conditions.

Registration at can only be requested in person (in order to verify your age by checking an identity document), via our network of IQOS partners, Sales Experts and selected points of sale. If you need more information about the locations where you can register, call the toll free number of the IQOS Customer Care Center at 0800 400 600 or write to us using the contact form.

In connection with your registration, we will process some of your personal data, specifically your name, surname, mailing address, date of birth, e-mail address and telephone number. The purposes for which we obtain and process your personal data and other related information are available in the PMI Consumer Privacy Policy. 

Do you want more?  Become an IQOS CLUB member. 

Once you are registered, you can grant consent to being contacted by telephone and receiving additional information via e-mail or other electronic means (e.g. SMS, push notifications). If you are interested, you can grant this consent voluntarily during personal registration or at any time later in your profile at

If you grant consent, you will become an IQOS CLUB member with a whole range of exclusive benefits. You will be the first to find out about new products, new services, special promotions and events, as well as offers to participate in consumer surveys. 

And there are many more interesting offers in the works. Allow us to inform you about them. Thank you kindly in advance. 

If you change your mind, you can withdraw your consent at any time directly in your profile or by calling the toll free number of our Customer Care Center at 0800 400 600. 

More information about club benefits is available here.