FAQs & Facts

Find out the answers to questions you might have for smoking alternatives and IQOS.

Popular FAQs & Facts Articles

Are Cigarettes and Vape Pens The Same?

From now on you can order all IQOS products at the IQOS store of your choice by phone or email and pick up your order...

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The Cost of Cigarettes vs Vaping vs Heated Tobacco

Learn what you need to know about the relative costs of smoking cigarettes compared with the costs of vaping and...

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How to Spot Fake Cigarettes in the UK

Illegal cigarettes and tobacco are on the rise in the UK. Find out more and how to spot fake cigarettes and tobacco.

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Latest FAQs & Facts Articles

Picture of e liquid freezing and changing state

Does E-Liquid Freeze?

E-liquid is key to the vaping experience; whether you’re using a tank system, a pod mod, the liquid is heated to produce vapour. Because vape juice is essential to using your device, it’s important to store it correctly and take extra precautions when temperatures begin to drop.

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Does Heated Tobacco Smell?

Without a doubt, the best choice any smoker can make is to stop smoking altogether. However, for those who can’t or won’t do so, switching to an alternative is a better choice than continuing to smoke.

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What is Tobacco?

Tobacco is a plant that is grown across the world. If you want to know more about this plant and how it came about, read on to find out more.

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Open vs Closed Pod Vaping System Differences

So which system is best? There's no easy answer here, as they both have benefits and disadvantages.

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What is the Atomizer on a Vape?

Learn about what atomizers are and how they came to be. Additionally, find out what an atomizer does and why it can...

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The History Behind the Indoor Smoking Ban in the UK

Interested in what the indoor smoking ban is and where it came from? Who brought it in and what has changed since?...

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Can You Vape at the Cinema and the Theatre?

Everyone loves a trip to the cinema, but can you enjoy a movie and enjoy vaping at the same time? 

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Vaping in the Office - Can I Do It?

We answer your questions on whether you can vape at work. From offices to factories, what are the rules of Vaping at...

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What Events are Banning Smoking?

We know about the indoor smoking ban, but what events are now banning smoking altogether, even when outdoors? 

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Facts About Smoking In The UK

Looking for facts on smoking? Find facts, figures and statistics about smoking and cigarette usage in the UK.

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How Many HEETS Per Day?

Unsure how many HEETS per day could be comparable when switching from cigarettes? Find out how many HEETS would be...

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Where can you find HEETS whilst travelling?

Read on to find more about HEETS, the heated tobacco product which is used with IQOS, and where you can find HEETS...

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E-Liquid Nicotine Strengths Guide

E-liquid strengths can vary for many reasons. Read on to learn more about vape liquid strengths.

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Red or White: What Do the Lights Mean on Your IQOS?

New to IQOS but struggling to get to grips with the different LED lights? Read on for a comprehensive guide to what...

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