Is IQOS right for you?
You can try before you buy!
- Get a device and 2 packs of HEETS with free delivery.
- Experience IQOS at home with personalised support.
- Return for free or buy the device for £29.
If you decide IQOS isn’t for you:
1. Simply inform us of your decision to return IQOS so we can suspend the automatic final payment and provide you with your returns label. Here’s how to get in touch:
Call: 0800 432 0000
Live chat: IQOS.com
2. Use your returns label to post your trial kit. Please ensure we receive your device within 22 days from the date your order was placed.
Please enter your date of birth to confirm you are an adult user of nicotine or tobacco products
This website is restricted to adults in the United Kingdom who would otherwise continue to smoke or use nicotine products. Our nicotine and tobacco products are not an alternative to quitting and are not designed as cessation aids. They are not risk-free. They contain nicotine, which is addictive. Only for use by adults. Please visit Important Information page for further risk information.