try iqos

The real alternative to smoking.

Try for £10 and get:

  • IQOS 3 DUO
  • 4 packs of HEETS
  • Personalised support

Try now

How it works

How it works


Arrange your IQOS trial
Try IQOS at home
Get support
Keep or return device
Choose your bundle and device colour. Pay £10. Read more. Experience IQOS for 14 days and see how it fits in your daily routine. Read more. Get all-round support from the moment you choose IQOS. Read more. At the end you can either keep your device or return it for free. Read more.

Arrange your IQOS trial

Choose your bundle and device colour. Pay £10. Read more.

TRY IQOS at home

Experience IQOS for 14 days and see how it fits in your daily routine. Read more.

Get support

Get all-round support from the moment you choose IQOS. Read more.
Keep or return device

At the end you can either keep your device or return it for free. Read more.



Unboxing Video

Common questions asked about the Try Programme

If you decide IQOS isn’t for you:

1. Simply inform us of your decision to return IQOS so we can suspend the automatic final payment and provide you with your returns label. Here’s how to get in touch:

Call: 0800 432 0000

Live chat: IQOS.com

2. Use your returns label to post your trial kit. Please ensure we receive your device within 22 days from the date your order was placed.

You’ll be charged on the 25th day after your trial order was placed, unless you tell us you’d like to return it before then. 
If you would like to keep IQOS that’s great! You don’t need to do anything. We will automatically take the payment for the cost of the device chosen (£29 for IQOS 3 DUO) from your account on the 25th day after your trial order was placed. Don’t worry, we will notify you by email two days prior to taking the payment and on the day we take the payment so there are no surprises.