TURN YOUR PODS INTO POUNDS
WITH OUR TAKE BACK PROGRAMME

We take responsibility to help you dispose responsibly

iqos

Collect. Return. Reward.

Return any vaping devices or empty pods. Get £5 off any 3 pods of your choice within a selected catalogue in IQOS.com, with our exclusive bundle discount.
*And by any, we literally mean any brand

Get your free returns label

Call us, so that we can register your return. After your call, you will receive an email with your postage label*

*Print at home or request a Post Office, free of charge.

Package your used vape products*

Use a suitable sealed bag. Return at least 5 vaping devices or empty pods (VEEV One, VEEV InPrime or any other brand).

Drop at your local post office & send proof of posting

Send back to us at no extra cost. Find your nearest Post Office here.
Share the proof of posting with our agents via email at contact.uk@iqos.com or via chat so we can process your return and issue your discount instantly.

Select your bundle & save £5

Once your proof of posting has been confirmed, you'll receive an email with your VEEV bundle discount.
Get £5 off any 3 VEEV One or VEEV inPRIME pods of your choice from our selected catalogue in IQOS.com.

*Available to adult nicotine users with an IQOS account. This discount cannot be combined with any other discount or offer. Each month you can return as many items as you’d like but you will only receive up to two discounts per calendar month. Online discount expires one month after it has been issued. This programme is only available to customers with a delivery address i: mainland Britain, Outer Hebrides, Shetlands & Orkney. Please see full T&Cs here.

veev pods

iqos

Don’t want to call in?

No problem. Generate your return label by clicking the link below. Simply pack at least 5 vaping devices or empty pods, add the label, and post. No discount included, just a good deed done.

Return label