Try Before you Buy Program and Try IQOS

Can I try IQOS before I buy a device?

If you would like to try IQOS, visit our Try IQOS page for more information.

How does the try before you buy programme work?

The IQOS Try Before You Buy programme is your opportunity to try IQOS in the comfort of your own home for 14 days with no obligation to buy at the end. Pay £10 to start your trial. When your trial is over, you decide; buy and keep IQOS or return it at no charge. It’s that simple.

What if I decide that IQOS isn’t for me?

Simply contact the IQOS Customer Care team to inform us of your decision to return IQOS so we can suspend the automatic final payment and provide you with a returns label.