We're here to help​

We want you to have the best possible experience with your IQOS.

IQOS is a new technology and heating instead of burning can take a little getting used to. So, if you have an issue we’d love to help.​

The best place to start is by chatting to your IQOS Coach.​

Start a chat

How IQOS Works​

State of the art technology and pioneering science is the backbone of IQOS. Real tobacco taste and satisfaction with no smoke, no ash and less smell.​

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