Frequently Asked Questions
It won’t start because the IQOS ILUMA is designed to be used only with the brand new, fully sealed TEREA tobacco sticks. Its SMARTCORE INDUCTION SYSTEM™ heats the tobacco from within the TEREA stick, instead of burning it, for an altogether better, cleaner experience. And do remember that TEREA tobacco sticks won't work with previous IQOS generations and may cause damage to your device.
Used tobacco sticks have two indicators that tell you if they’ve been used. The paper around the filter is slightly creased, and there will be a slight tobacco vapour stain on the paper. We recommend you dispose of the stick immediately after use to avoid any confusion. Another way to avoid reusing a TEREA stick is by placing it back in the pack upside-down. When you select your TEREA stick check that the wavy line is visible.
It’s simple and easy. Insert your TEREA stick into the IQOS ILUMA holder, making sure the TEREA logo is face up. If correctly inserted, the logo will remain visible when you push down gently. And you’re ready to begin your experience.
Actually, nothing. The device simply won’t start. It’s designed to start only when it detects that a TEREA stick has been inserted into it.
TEREA sticks are designed to be used only with IQOS ILUMA, so don’t try and use TEREA sticks with blade IQOS devices because it might get damaged. That’s because the new SMARTCORE INDUCTION SYSTEM™ has no blade in the holder. Instead, a metal heating element sits inside the TEREA stick. TEREA is not compatibile with IQOS 3 DUO blade technology.
Both TEREA with IQOS ILUMA and HEETS with previous IQOS blade devices heat the tobacco from inside, instead of burning it, without any smoke or ash and less smell than cigarettes.
Compared to HEETS sticks, TEREA sticks are sealed. So, when TEREA sticks are used with IQOS ILUMA there is no tobacco residue and no need to clean the device after use. Thanks to the all-new IQOS ILUMA and TEREA tobacco sticks, you may have a better tobacco experience in a clean and effortless way. TEREA sticks are designed to be used only with IQOS ILUMA, but don’t worry, you can find most HEETS flavours in the range of TEREA flavours. Do not ingest or disassemble TEREA™ sticks. This product contains a sharp metal part which can cause serious injury if swallowed. Keep out of reach of children. Find more information on www.iqos.com
When you’ve finished your tobacco experience, dispose of the sticks immediately according in the most environmentally friendly way possible.
Yes, you can. TEREA sticks are compatible with any type of IQOS ILUMA device. But are not compatible with previous IQOS generations, because you may damage your device.
Let’s get to know the innovative TEREA stick design and find out what makes it perform so well: The heating element: An innovative metal heating element, coated with stainless steel and placed inside the tobacco part of the stick for seamless heating of tobacco. The tobacco part: A carefully selected, finely ground and specially prepared tobacco blend. The front seal: Keeps your IQOS ILUMA holder clean after use with no tobacco residue left and ensures easy insertion and extraction of the tobacco stick. The air-flow chamber: Ensures that just the right amount of aerosol passes throughout the stick for a consistent and improved draw. The cooling plug: Cools down the aerosol temperature. It’s made of cellulose acetate, which delivers the best cooling efficiency yet. The protective wrap: Our new protective paper wrap contributes to a cleaner experience after use. The filter: This part of the TEREA tobacco stick is your mouthpiece.
To deliver a cleaner experience. The filter tips at both ends of TEREA sticks eliminate any residual tobacco falling out and circulating in your IQOS ILUMA. So you don’t have to clean your device every time you use it.
TEREA tobacco sticks are designed to be used only with IQOS ILUMA devices that have SMARTCORE INDUCTION SYSTEM™, which uses a metal heating element coated with stainless steel and placed inside a TEREA tobacco stick for heating of the tobacco. TEREA tobacco sticks should be kept out of reach of children and pets at all times and should not be taken apart, as the metal heating element has sharp edges. Swallowed TEREA tobacco sticks can cause serious injury to internal organs due to the presence of this metal heating element. If TEREA tobacco sticks are swallowed, seek medical attention immediately. Always dispose of TEREA tobacco sticks immediately after use in the most environmentally friendly way possible.
We have nine flavours, which range from menthol to those having fruit notes.
Bronze: Is a mellow and aromatic tobacco blend married with cocoa and dry fruit aroma notes.
Sienna: Rounded, toasted tobacco blend matched with woody nuances and subtle light tea aroma notes.
Amber: Is a rounded, toasted tobacco blend layered with lightly scented woody and nutty aroma notes.
Yellow: Is a mellow and aromatic tobacco blend coupled with effervescent zesty aroma notes.
Turquoise: A crisp menthol cooling coupled with a lightly toasted tobacco blend and enriched by subtle zesty aroma notes.
Blue: Deep menthol cooling combined with a mellow tobacco blend and enhanced by peppermint and creamy aroma notes.
Purple Wave: A tobacco blend infused with deep menthol cooling sensations and indulgent dark forest fruit aroma nuances.
We have introduced two new variants having fruit notes:
Ruby Wave: A mellow and aromatic tobacco blend with crisp menthol complemented by deep indulgent red garden berries and floral undertone aroma notes.
Satin Wave: A tobacco blend coupled with deep menthol cooling sensation infused with tropical fruit aromas.
We do not have the TEREA Russet flavour in South Africa, but we have a lot more flavours available for you to explore. Use the flavour advisor quiz on IQOS.com to find the TEREA flavour that might appeal to you.
TEREA Oasis Pearl and TEREA Tidal Pearl tobacco sticks.
TEREA capsule variants enable adults who would otherwise continue to smoke or use other nicotine products to choose between two tastes during one experience.
TEREA Oasis Pearl: Before the capsule is activated, the rounded, toasted tobacco blend delivers creamy and nutty aroma notes. By activating the capsule, it provides a cooling flavour that adds indulgent tropical fruit notes.
TEREA Tidal Pearl: Before the capsule is activated, the rounded, toasted tobacco blend delivers gentle woody and tea aroma notes. By activating the capsule, it provides a cooling flavour that adds minty notes.
The capsule can be activated before inserting a stick of TEREA Tidal Peal or TEREA Oasis Pearl into an IQOS™ device or during the experience.
You can find the new TEREA Pearl variants at IQOS Kiosks, Cock ’n Bull stores, or through IQOS Coaches.