Your personal IQOS coach
A helping hand in getting to know IQOS.
A little help to get you started
Discover the difference our team of personal coaches can make as you switch from cigarettes to IQOS. From sharing tips to help you get started with your new device and your TEREA tobacco sticks, to being on hand to answer your questions, your personal coach is here to guide you and help you take the next step on your switching journey.
The proof is in the numbers
Our personal coaches have worked with thousands of smokers just like you. Their one-to-one service has helped lots of adults stop smoking and switch to IQOS. They're ready to help you too.
Ready to make the switch to IQOS?
Remember you won’t be alone. Your personal coach will be in touch to help you get started. All it takes is a click.
Something we haven’t covered?
There are several ways you can reach us.
Use our live chat
Chat to our personal coaches in real time.
Facebook us
We're available on social media to help you, so feel free to message us with any questions and we’ll get back to you soon.
No question is too small
Your question might have already been asked before. Browse our FAQs to see if there’s an answer waiting for you.
