Your very own personal coach

A helping hand in getting to know IQOS.

A little help to get you started

Discover the difference our team of personal coaches can make as you switch from cigarettes to IQOS. From sharing tips to help you get started with your new device and your HEETS, to being on hand to answer your questions, your personal coach is here to guide you and help you take the next step on your switching journey.

Woman checking her IQOS coach tips

Your coach is waiting

Our IQOS Coach service is available to all registered users from 8am-10pm Monday to Friday and 10am-6pm Weekends. If you haven’t registered yet don’t worry your coach can help you out.

Chat to Coach

Man showing a gold IQOS holder