TURN YOUR PODS INTO POUNDS
WITH OUR TAKE BACK PROGRAM
We take responsibility to help you dispose responsibly
Collect. Return. Reward.
Return any disposable or pod-based vapes.
Get a £5 voucher to spend on ANYTHING on IQOS.com
Repeat
*And by any, we literally mean any brand
Get your free returns label
Call us on 0800 432 0000, so that we can register your return. After your call, you will receive an email with your postage label*
*Print at home or request a Post Office, free of charge.
Package your used vape products*
Use a suitable sealed bag. We recommend returning between 4-10 Vape products (VEEV Now, VEEV One pods or any other brand of disposable vapes and pods) as part of one return*
*2 returns accepted per consumer per month to receive reward.
Drop at your local post office
Send back to us at no extra cost. Find your nearest Post Office here.
Spend your £5 IQOS.com reward
You will be emailed your reward after we receive your return!
Don’t want to call in?
No problem. Generate your return label by clicking the link below. Simply pack your products, add the label, and post. No £5 vouchers included, just a good deed done.
Available to adult nicotine users with an IQOS account. Send us at least four vapes in a single envelope to receive your £5 IQOS voucher. Each month you can return as many vapes or pods as you like but you’ll only be entitled to two IQOS vouchers per calendar month. To redeem your voucher, you must spend at least £6 in a single transaction on iqos.com. Please see full T&Cs here.
Shop our rechargeable and resuable vaping kits
Shop our VEEV pods to refill your vape kit