- If the light on your IQOS 2.4 PLUS Pocket Charger is red, it means there’s a problem with your Holder.
- If it slowly pulses while charging, it means that the Holder battery is reaching the end of its life cycle and you’ll need to replace it.
- If the bottom light on the IQOS 2.4 PLUS Pocket Charger is red, it means there’s a problem with your Pocket Charger or your IQOS device is too cold or too hot.
Still no luck? We’re here to help - get in touch with our Customer Support or ask for help at your nearest IQOS store.
