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Purposes and troubleshooting

IQOS Age Verification: Purposes and troubleshooting ​

Why do I need to verify my age to purchase from IQOS.com? ​

To enter the site you need to first declare that you are over the age of 18. To then purchase on site, you need to complete the age-verification process.​

This can be completed by:​

• Data match with your profile account details (e.g. first name, last name, date of birth, address).​

• ID match with your profile account details (A scan of a valid form of ID, such as a Driver’s License – to prove that you are over the age of 18).​

• Facial verification (A process which scans your face to prove that you are over the age of 18).​

Our commitment is to offer our products only to adult tobacco and nicotine users. Our products are only for adults and, as part of our responsible marketing, we must make sure that you are over 18.​

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