Payment Information when purchasing on IQOS.com
Can I pay in instalments on IQOS.com?
You can use Klarna as the payment option when you checkout to pay in instalments. You will be presented with two options:
Pay Later in 30 days.
Pay Later in 3 interest-free instalments.
Please note, Klarna cannot be used as a payment option for Try before you buy orders. Use of Klarna as a payment method is subject to their Terms & Conditions.
What Types of Payments do you Accept?
You can pay for your IQOS.com order using one of the following payment methods:
Credit / Debit Card.
PayPal.
Amex.
Klarna.
How Can I Obtain a Copy of my Invoice After Paying?
You will automatically receive an order confirmation email with the payment details following purchase completion.
Can I Change the Payment Method?
At the moment, we do not offer the possibility to change the payment method after the order has been placed.
When will my card be debited?
Your card will be debited as soon as the purchase has been made.
What Should I Do if My Payment Doesn't Process?
If you are not able to process a payment, you can contact the IQOS Customer Care Team or try another payment method from the list below:
Credit / Debit Card.
PayPal.
Amex.
Klarna.