What Are IQOS CLUB Badges?
IQOS CLUB badges are digital badges that are awarded to IQOS CLUB members when they complete a specific action or a series of specific actions as part of IQOS CLUB. For example, IQOS CLUB members can earn a badge by making a purchase on IQOS.com. IQOS CLUB members can find an overview of all available badges on the IQOS CLUB page, in the “My Badges” section.
There are 3 types of IQOS CLUB badges:
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One-off badges: these badges can only be earned once and do not expire
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Always-on badges: these badges can be earned once per calendar year (from January 1 to 31 December) and reset every calendar year. IQOS CLUB members cannot carry these badges or the reward associated with them over to the next calendar year.
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Occasional badges: these badges can only be earned once during specific campaign periods; they have predefined start and end dates which are communicated separately for each occasional badge
What Is The Difference Between A Single-Level Badge And A Multi-Level Badge?
A single-level badge is a badge that requires IQOS CLUB members to only complete a single action in order to unlock the badge. A multi-level badge is a badge that requires IQOS CLUB members to complete multiple actions in order to unlock the badge.
Do All Badges Unlock A Reward?
No, not all badges unlock a reward. Some just recognise a specific action or a specific series of actions.
How Can I See What Badges Are Available For Me To Unlock?
You can find a list of all available badges on the IQOS CLUB page, in the “My Badges” section.
How Do I Know What I Need To Do To Unlock A Badge?
Each badge has a specific action or set of actions that need to be completed in order for the badge to be unlocked. The actions required to unlock each badge are listed on the IQOS CLUB page in the “My Badges” section under each badge.
How long does it take for a badge to appear as unlocked in my IQOS CLUB account?
It may take up to 48 hours from the moment the action required to unlock a specific badge is completed for the specific badge to be unlocked.
I Have Completed the Action Required to Unlock A Badge, But The Badge Still Does Not Appear In On My IQOS CLUB Account
It may take up to 48 hours from the moment the action required to unlock a specific badge is completed for the specific badge to be unlocked.
If the badge still does not appear on your account after 48 hours, please ensure that:
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You are logged in to your account
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You have taken the action required to unlock the badge during the specified period of time
If the problem continues to persist, please contact the IQOS customer care team via chat, email or by ringing 08004320000.
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