How to Travel with Heated Tobacco Devices

Disclaimer: the information provided in this article is correct at the time of publication. This article is not monitored or updated periodically, so please check with the relevant authorities before travelling to ensure you are following up to date guidance.

You’ve packed. The passport is in your right pocket. You fed the cat, turned the lights off, and locked the door. But, wait a minute: can you bring your heated tobacco devices to your chosen destination? Luckily, we’ve put together the ultimate guide on travelling with your heated tobacco device where you’ll find everything there is to know about experiencing IQOS, HEETS, and TEREA while on vacation. Sit back, relax, and enjoy your next adventure with IQOS.  


Preparing for Travelling with Heated Tobacco

When preparing for travelling with IQOS, there are a few useful factors to keep in mind. Let’s start with the basics. Before travelling anywhere with IQOS, you might want to check that the device is fully charged. Running out of battery far from home can be frustrating, so it can be useful to make sure your IQOS is charged up for the trip.

Another scenario to consider when preparing to travel with IQOS is device malfunction. When travelling, there are numerous different issues you could come across. What if you damage your device while running to catch your connecting flight? Or maybe it starts raining, and you’re wondering - ‘what if my IQOS gets wet?’ Will it break? 

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If your device stops working, we’re here to help! You can find dedicated support for your device in our customer support section. What’s more, you could also visit a local IQOS store or boutique if you’re having issues - of course, this will depend on where you’re travelling to.  

Are you fond of a particular HEETS or TEREA variant? When preparing to travel with IQOS, it can also be handy to ensure you have your favourite HEETS or TEREA variants packed for the trip. Don’t forget, not all countries will have your preferred HEETS or TEREA options. To avoid running out of stock or settling for something less satisfying, make sure you bring enough sticks for your trip. Just keep in mind the limitations on the quantity of consumables you can bring across the border. In many countries, you can also order online via the local IQOS website, and have them delivered to your destination.

Lastly, it might be useful to have certain IQOS accessories to hand when travelling. For example, you can get an IQOS USB power adaptor and a charging cable that are compatible with different sockets. You can also get an IQOS case that can protect your device from scratches, dust, or water. You might even want to get a ceramic tray to hold your used heated tobacco sticks. All of these accessories could help to preserve your IQOS experience while travelling abroad. 

Heated Tobacco on Holiday: How to Choose the Heated Tobacco Device and Accessories for Your Trip

Depending on where you’re going, there might be an IQOS device and accessory best suited for your particular trip. 

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Take a relaxing beach holiday for example, where the long-lasting battery of an IQOS ILUMA may come in handy. Did you know that an IQOS ILUMA battery will last for a full day*?

*Depends on personal consumption. Battery performance may vary over time.

How about a cultural city break instead? The IQOS ILUMA comes in a compact and sleek design that could fit perfectly into your pocket or bag. You can also choose from a variety of IQOS sleeves to match your outfit. 

Ultimately, when deciding which IQOS to bring on your travels, it can help to choose one that best suits your plans for the trip. One adult user’s ideal IQOS device can differ from another’s, so it can be useful to explore the variety of options available - helping you make a more informed decision on which device is better suited to you. 

Essential Packing Checklist for Travelling with IQOS

It’s not a real vacation if you don’t forget something at home. What’s it going to be this time? A charger? A book? Your favourite scarf? To help you make your holiday fuss-free, below is a handy checklist of all the essential items you need to pack when travelling with a heated tobacco device. Note, these are subject to different models of IQOS. 

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  • Your heated tobacco device – (e.g., IQOS ILUMA, IQOS ILUMA ONE or IQOS ILUMA PRIME).
  • HEETS or TEREA sticks (depending on which IQOS device you have).
  • IQOS USB power adaptor. 
  • Charging cable.
  • IQOS brush and cleaning tool. 
  • IQOS cleaning sticks. 
  • Ceramic tray (to hold used tobacco sticks in). 
  • IQOS sleeves/door
  • IQOS cases/wraps.  

How to Accessorise Your Heated Tobacco Device When Travelling

One of the great features of IQOS is that you can accessorise it according to your style. In the mood for a change of colour? Want to add some flair? Or just want to keep your device looking fun in a protective casing? We’ve got you - with IQOS, you can choose from a variety of options.

Choose from a range of IQOS caps that come in different colours and materials. By mixing and matching caps and devices you can create your own unique combination. Another stand-out accessory is the outer wrap. Explore a variety of IQOS wraps, available in different patterns, textures, and finishes.  

There are also a range of protective IQOS cases that come in different shapes, sizes, and features. Some cases have a magnetic closure, a belt clip, or a wrist strap. Some cases can also hold your sticks, charger, or cleaning tool so that you can focus on relaxing wherever you are. 

Travelling by Plane with Your Heated Tobacco Device from the UK

Journey to the airport, heavy bags, check-in, gate number, over-priced sandwich before boarding. Journeys to the airport can be hassle enough without having unanswered questions like ‘is IQOS allowed in airports?’, ‘can I bring IQOS on a plane?’ and ‘can you take tobacco on a plane at all?’ For those with questions on how to bring in IQOS overseas to your holiday destination, and how to handle your IQOS device during the plane journey there, read on for further guidance.

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Taking IQOS on a Plane

When taking IQOS on a plane, there are a few different factors you may want to consider. While this section will offer general guidance on travelling with IQOS on planes, you should always check the precise regulations that apply to you with the airline you’re flying with. 

With many airlines, you might not be allowed to pack a heated tobacco device in your checked luggage or hold baggage due to safety regulations. Therefore, you could be advised to pack your IQOS device in your hand luggage instead. You may be able to bring up to four heated tobacco devices on board a plane.

How many HEETS can I take in my suitcase? You may be able to bring up to 10 packs of sticks per person on board a plane - however, if possible, you should double check this with the airline. Subject to border control rules, the airline might be able to advise on the quantities of heated tobacco products you’re allowed to travel with. It’s worth mentioning that HEETS are only compatible with certain products, including IQOS 3 DUO and previous IQOS devices. The IQOS ILUMA series can only be used with compatible TEREA sticks instead. 

Another useful thing to do is check whether you need to declare your heated tobacco device and consumables at the airport security checkpoint. You may be asked to show them to the security staff, or put them in a separate tray for screening. You may also be asked to turn on your device to prove that it’s functional. 

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Using a Heated Tobacco Device in an Airport or on a Plane

You can use your device in a designated airport smoking area or IQOS lounge. Please note that only certain airports will provide these facilities. If you’re unsure whether there’s an airport smoking area or IQOS lounge in your airport, it’s best to check with the airport directly. 

Wondering where you can find IQOS lounges? Ones to look out for include the following:  

  • Dubai International Airport (DXB) 
  • Istanbul Airport (IST) 
  • Athens International Airport (ATH) 
  • Zurich Airport (ZRH) 
  • Milan Malpensa Airport (MXP) 
  • Rome Fiumicino Airport (FCO) 
  • Madrid Barajas Airport (MAD) 
  • Lisbon Portela Airport (LIS) 
  • Kansai International Airport (JP) 
  • Mactan-Cebu Airport (PH) 
  • Ninoy Aquino International Airport (PH)  

Read more: A Guide To Airport Smoking Areas.  

Travelling by Boat, Cruise, or Ferry with Your Heated Tobacco Device

Alright, captain, you’ve decided to sail the open seas to reach your fabulous destination. We’re jealous. If you’re planning to travel with IQOS on a boat, cruise or ferry, do you know if you can use your heated tobacco device onboard? It’s important to check this with the boat or cruise company before you travel, just so you can be sure.

Additionally, you should also check whether you need to declare your heated tobacco device and consumables at the security checkpoint before boarding. You may be asked to show them to the security staff, or put them in a separate tray for screening. You might also be asked to turn on your device to prove that it’s functional. 

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Be mindful that you may not be allowed to use your heated tobacco device inside the boat, cruise, or ferry cabin, or in any enclosed area on the vessel you’re on. Often, designated smoking areas or outdoor areas are also the only permitted places to use heated tobacco devices too. It’s always a good thing to check with the operator beforehand, and to ask the staff for directions when you’re on board. 

○ Some cruise lines have dedicated IQOS lounges, where you can enjoy your heated tobacco device in comfort and style. You may be able to check with the cruise line for further details on this. 

Protect your heated tobacco device from water, salt, or sand, as this could damage it or affect the device’s performance. You can use an IQOS case to protect your device from scratches, dust, or water. You can also use a waterproof pouch or bag to keep your device dry and clean. 

What if my IQOS gets wet? If your device gets wet, turn it off and do not use it until it’s completely dry.   

Travelling by Train with Your Heated Tobacco Device

Whether you’re riding the train to the next town over or taking an intercontinental journey, there are a few useful guidelines you could follow to have a smooth and enjoyable ride when travelling with heated tobacco by train. 

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If you’re travelling between countries, you may have to declare your heated tobacco device and consumables, but you’ll need to check this with the train company beforehand, to see if you’re under the declare limit. You can find out more on what you need to declare via this government page on travelling to the UK or alternatively, by getting in touch with UK Customs for further guidance.

Generally, using your heated tobacco device inside the train is not allowed. Some long-distance train operators have designated smoking areas, or outdoor areas where you can use your IQOS. Ask a member of the train staff for further guidance on this. 

Travelling with your heated tobacco device could be an enjoyable experience, provided you follow some simple guidelines. Whether you’re flying, driving, cruising, or taking the train, double check you can take your device, tobacco sticks and accessories with you. With IQOS, you can experience your heated tobacco wherever you go. 

Using IQOS Heated Tobacco at Your Destination

So, you’ve travelled far and you’re finally ready to take off your shoes and relax. Unlike cigarettes, heated tobacco products have different qualities and experiences. For example, IQOS ILUMA leaves less smell on furniture and fabric than cigarettes.* As IQOS ILUMA produces less smell than cigarettes, it is less likely to bother people around you.**  However, you should always check the local laws before taking and using your heated tobacco device abroad, and respect people around you. Some countries may have different rules for heated tobacco products, so make sure you’re aware of them before you travel. 

* 93% agreement on less smell amongst 674 adult consumers in Japan and Italy, 2020 – 2021.

** 85% agreement amongst 674 adult consumers in Japan and Italy, 2020 – 2021.

How the Weather and Environment Can Affect IQOS and its Heated Tobacco Sticks

Like many electronic devices, there are a few things to keep an eye on when using IQOS in certain weather and environmental conditions. Here’s how to get the best experience from your device, wherever you travel, and no matter the conditions. 

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  • Water damage: When travelling while it’s raining, or when via boat, cruise, ferry or any other transport on water, you could protect your heated tobacco device and tobacco sticks from water damage by placing it in a waterproof container or bag.
  • Cold weather: If you’re in the snow for a winter break, it may be best to keep your heated tobacco device and tobacco sticks warm and dry. If your device or HEETS/TEREA get too cold, warm them up gradually before using them. A good thing to remember is that your IQOS LED light will flash white if the device gets too cold.  

IQOS Travel Tips: In cold weather conditions, keep your device and HEETS/TEREA in an inside pocket close to your body. This could help keep them as warm as possible while you’re outside. 

  • Hot weather: Remember to keep your IQOS and HEETS/TEREA sticks away from direct sunlight and heat sources. Avoid leaving your device or consumables in a car or any other enclosed space in direct sunlight. If your device or consumables get too hot, cool them down gradually before using them. A flashing white LED light is also a sign that your device is too hot and needs to cool down. 

IQOS Travel Tips: Don’t forget to register your IQOS for accidental damage cover to make sure you’re protected at all times.  

Can You Buy Heated Tobacco Products Abroad?

This ultimately depends on where you’re travelling to and from. Here are some key things to consider: 

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1. Are heated tobacco products sold in the country you’re travelling to?  

The first thing you need to check is if heated tobacco products are available for sale in the country you’re visiting. Not all countries have heated tobacco products in their markets, and even if they do, they may not have the same brands or varieties that you like. For example, IQOS is currently available in various different markets around the world, but not all of them sell the same types of consumables and variants.  

2. Customs and duty rules by country  

Also, you need to be aware of the customs and duty rules that apply to your travel when it comes to taking heated tobacco products back home. Different countries have different personal allowances for taking goods back home from abroad without paying tax or duty on them. These personal allowances may vary depending on where you’re travelling from, and what type of goods you’re bringing.  

Interested in finding out more about personal allowances? Check the official website of your destination airport for further information.   

Getting Support for Your Heated Tobacco Device When You’re Abroad

Luckily, it’s not common to have issues and need support for your IQOS while abroad. However, there are still some problems that could occur, including the following: 

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  • Running out of battery or charge for your device. 
  • Running out of heated tobacco products, or not finding them in your destination country. 
  • Damaging or losing your device or consumables. 
  • Having your device or consumables confiscated or seized by customs or other authorities. 
  • Having your device or consumables malfunction or stop working properly. 

If you want to minimise the chances of running into problems, the following may be useful:  

  • Charge your device before going out, and bring a spare charger with you. 
  • Bring a supply of HEETS or TEREA (depending on the device you have) with you, or check online to see where you can buy them in your destination country. 
  • Pack your device and consumables securely in your luggage, and in adherence to any applicable travel regulations.
  • Check the rules, and if necessary declare your device and products to customs - following their rules and regulations on how to do so. 
  • Check your device and products regularly, and make sure you clean and maintain them properly. 

If you’re having issues with your IQOS while travelling visit the IQOS support section. If you require a replacement because your device has broken, get in touch with our International Assistance team using our free helpline. This service can be accessed from anywhere in the world, but replacement devices are only available if your IQOS device is sold in the country you’re visiting. If you’d prefer getting support in person, you can also check if there’s an IQOS store or service point near you for more information. 

IQOS Travel Tips: Remember to register your IQOS device before you travel, so that you can get support when you’re away from home. 

Troubleshooting While You’re on Holiday FAQs

Sometimes, even after contacting customer service, you might still face issues with your IQOS device, and need more troubleshooting support

If your tobacco heating device gets wet, you should turn it off immediately and dry it with a soft cloth. Do not use any heat sources such as hair dryers, microwaves, ovens, or direct sunlight to dry your device, as this might damage it further. Do not try to use your device until it’s completely dry. If your device still does not work properly after drying it, you should contact the manufacturer or the retailer for assistance. 

If your IQOS device breaks while travelling abroad, you should check if it’s still under warranty, and if your device is covered by the International Assistance programme in your destination country. If so, just pop into your nearest IQOS store and our staff will be happy to fix it, or potentially replace it entirely. 

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Enjoy Travelling with Your IQOS

If you’re new to IQOS, our IQOS ILUMA heated tobacco device is designed with innovative technology to enhance and elevate your tobacco moments. 

If you’re looking for a heated tobacco device to take away with you, why not explore our colourful IQOS ILUMA devices?

Smoke-free products are not risk-free and provide nicotine, which is addictive. Smoke-free products are not alternatives to quitting and are not designed as cessation aids. The best decision any adult smoker can make is to quit tobacco and nicotine use altogether. 

This article is for general information and educational purposes. Some of the information in this article is based on external, third-party sources and we make no representations or warranties of any kind regarding the accuracy, validity or completeness of such information.