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How to Register your IQOS Device

Register Your IQOS Device Guide
IQOS Process to register my IQOS device
In case you purchased your device on IQOS.com, your device will be automatically registered.
If you purchased your device at one of our IQOS Stores and Online Store, you can register yourself and your device as a new user on the My Account page.

Please use the same email address for registration that you used when you made the purchase.
Registration only takes a few minutes. Simply visit My Account page and follow the step-by-step instructions (please have your IQOS device number and mobile phone number ready).

Benefits of Registering your Device
Enjoy exclusive benefits as a Club member, such as:

  • Special offers at partner merchants.
  • Memorable experiences on IQOS.com.
  • Exceptional services from IQOS Expert.

Locating your IQOS device number
If you’ve already registered your device, you can find the device number online in your IQOS profile.
The device number can be found on the bottom of the IQOS device packaging or the purchase invoice.

Process to Register your device in the IQOS app
Yes you can, provided that you have already created your account.

If your device is not registered yet, once paired with the IQOS app, it will be automatically registered under your account. The app displays IQOS devices that are registered in your account even if they were not previously paired with the app.
Pairing your IQOS device enables to:

  • Adjust settings to personalize your IQOS experience
  • Ensure device functionality in case of minor malfunctions
  • Ensure device functionality in case of minor malfunctions
  • View device usage

You can pair more than one IQOS device with the IQOS app.

Registration of additional IQOS devices
You can register more devices in your IQOS user profile. In your profile, go to “My devices” and click on “Add device”.
The special offer during device enrollment is valid only once for new customers.