We look forward. We keep moving. We IQOS.

Starting from Jan 6th, HEETS purchase is available in one pack and enjoy 1 month free delivery.


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Real alternatives to smoking.

Real tobacco satisfaction.

Already own IQOS device?

Create account and get access to IQOS official products with no initial purchase required. Register your IQOS device to get up to 12 months warranty*

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Borrow IQOS Device for 14 Days

Enjoy smoke-free and ash-free moments with IQOS. Borrow IQOS device for 14 days before you buy it, without any rent fee. Only for adult smokers 18 years and above in Jabodetabek, Surabaya, and Bali.

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Create account in IQOS.com

By having an account in IQOS.com, you will get the following benefits:

1. Products with official prices and warranty

2. The best service and shopping experience

3. Special offers (Limited Edition, VIP service)

Create account

What is IQOS?

IQOS is a device that is specifically engineered to heat tobacco rahter than burning it. IQOS heats reall tobacco, not liquid so IQOS gives a taste of natural tobacco without fire, smoke and ash.

Switch to IQOS

IMPORTANT INFORMATION: IQOS is not risk free and delivers nicotine which is addictive.


Heated tobacco

Real tobacco taste satisfaction

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We switched to IQOS because

Discover the reasons why millions of adult smokers around the world have switched to IQOS*

Better not burnt
Vape vs IQOS
No smoke

*Source: PMI Financials or estimates, IQOS user panels and PMI Market.

 Status as of March 2020. Exclusive Heat-Not-Burn users that are using HeatSticks for more than 70% of their past 7 days consumption.


Discover HEETS variants

IQOS and HEETS are the perfect combination to enjoy the real taste of tobacco

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Same Day Delivery*

* Available on selected cities

12 Months Warranty

Your IQOS devices comes with 12 months warranty

Product support

Having an issue? We are ready to help

More to discover
with myIQOS

Care you can count on,
privileges to inspire you.

More to discover
with myIQOS

Care you can count on,
privileges to inspire you.

Care you can count on

Access our personal coaches for support on how to get the best use from your IQOS.


Earn points to get privileges.


Accidental damage cover, rapid replacement and international assistance.