Terms & Conditions for Limited Offers & Loyalty Benefits per Status Level

1. General Terms & Conditions

• One offer cannot be combined with any other offers
• Offers not valid for HEETS & TEREA purchase.
• Limited offer is not valid for limited edition product.
• Limited offer cannot be cashed in or be transferred.
• Limited offer can be discontinued at any time without prior notice.

2. Device Special Offers

2.1. First Device Offer

• This limited offer is valid start from 14 February 2024 until 31 July 2024
• Limited offer for the first device purchase:
  • IQOS ILUMA for IDR 599K or IQOS ILUMA ONE for IDR 299k and free delivery
  • This limited offer is only valid by using the code WITH_IQOS
  • This offer is only valid with additional purchase of any products at minimum IDR 145k in 1 transaction.
  • This offer is valid for purchases at IQOS Booths & Kiosks, via IQOS Expert or IQOS customer care 1500975.
• Offer can only be used once for each IQOS club member during the program period.
• Limited offer is not valid for HEETS or TEREA purchase and cannot be cashed in or be transferred.
• Terms & conditions valid until the stock lasts and the offer can be stopped anytime without prior notice.

2.2. Member Device Special Offers

• This limited offer is valid start from 14 February 2024 until 31 July 2024
• Limited offer for device purchase:
  • IQOS ILUMA for IDR 599K or IQOS ILUMA ONE for IDR 299k and free delivery
  • This limited offer is only valid by using the code ILUMA-LC
  • This offer is only valid with additional purchase of any products at minimum IDR 145k in 1 transaction.
  • This offer is valid for purchases at IQOS.com, IQOS Booths & Kiosks, via IQOS Expert or IQOS Customer Care 1500975.
• Offer can only be used once for each IQOS club member during the program period.
• Terms & conditions valid until stock lasts and the offer can be stopped anytime without prior notice.

3. Refer a Colleague

• Your referred colleagues are adult smokers or users of other nicotine-containing products (18+).
• More details for the Terms & Conditions for Refer a Colleague program can be found in www.iqos.com/id/en/terms-and-condition-mgm-program.html

3.1. Reward for The Referral​

This limited offer is valid start from 14 February 2024 and can be stopped at anytime without prior notice.

• The Referral get a special offer worth: ​
  • Initial purchase IQOS ILUMA PRIME = IDR 100K off​
  • Initial purchase IQOS ILUMA = IDR 200K off​
  • Initial purchase IQOS ILUMA ONE = IDR 200K off​
• Offers not valid for HEETS or TEREA purchase. ​
• Limited offer is only valid by mentioning UNIQUE CODE.​
• Limited offer is not valid for limited edition product.​
• Limited offer cannot be cashed in or be transferred.​
• Reward valid until stock lasts and the offer can be stopped anytime without prior notice.

3.2. Reward for the Referrer

• You will receive up to 10 vouchers with value IDR 100K for each referrals during the valid program duration, which you can use to purchase any device or accessories, except HEETS in www.iqos.com.
• You will receive:
  • First referral: from 1000+ status points​
  • 2nd up to 50th referral: 500+ status points

3.3 Free Delivery Special Offer

• Special offer is valid for the purchase worth a minimum of IDR 145k in 1 transaction and automatically applied by system.
• Special offer only applies to transactions on IQOS.com
• Special offer applied for any shipment methods.
• Special offer can be stopped at anytime without prior notice.

4. IQOS CLUB Loyalty Special Offer

• IQOS Club Loyalty is a no-charge consumer program. As an IQOS Club Indonesia member, you can participate and collect points to get various benefits.
• You will receive the benefit via email a maximum of 2 days after Unlock loyalty.
• Offer must be use within their validity period that may varied for each of benefit offers.
• More details for the Terms & Conditions for participating in IQOS CLUB Loyalty can be found in https://www.iqos.com/id/en/terms-and-conditions-iqos-club.html

4.1. 30 Days Challenge

• You will receive +50 status points for each mission.
• You will receive free delivery that can be used in Website, Expert, or CSC after you have achieved 125 status points from 30 Days Challenge.
• You will receive special privilege IDR 100K off for devices for IQOS that can be used in Website, Kiosk, Booth, Expert, or CSC after you have achieved 300 status points from 30 Days Challenge.
• You will receive special privilege IDR 150K off for devices for IQOS that can be used in Website, Kiosk, Booth, Expert, or CSC after you have achieved 450 status points from 30 Days Challenge.
• All special privilege offers will expire on 31 December 2023.

4.2. IQOS Club Space 

• Privileges apply to IQOS Club Member who have unlocked loyalty and can show their loyalty page on IQOS.com to merchant’s staff
• IQOS Club Member need to fill out a form and give information about their loyalty status and email address that has been registered on IQOS.com. 
• Form can be accessed via QR code provided at each merchant. 
• Privileges will be given according to loyalty level status and can be different at each merchant shown on this page https://www.iqos.com/id/en/loyalty-privilege-partner.html 
• Privileges cannot be cashed out or transferred to other parties 
• Privileges cannot be used to purchase alcohol or tobacco products 
• Outlets will be added on a regular basis on the website
• The program can be stopped at anytime without prior notice.

4.3. IQOS Accessories

• Points can only be earned if you purchase IQOS accessories from the website IQOS.com.

5. Terms & Condition Loyalty Benefits per Status Level

5.1. Silver benefits

• Your birthday offers:
  • Valid only during your birthday month.
  • You will receive +25 status points and birthday offer in the amount of IDR 75K and free delivery.
  • Offer can be used to purchase 1 IQOS device non limited edition or 1 product of IQOS accessories in www.iqos.com.
• Free delivery:
  • 5-time Free Delivery for any purchase in www.iqos.com.
  • Valid until 31 December 2024.
• Exclusive offer on IQOS accessories:
  • You will receive 1 offer in the amount of IDR 75K valid for 1 product of IQOS accessories in www.iqos.com.
  • Valid until 31 December 2024.

5.2. Gold benefits

• Exclusive offer on device upgrade:
  • You will receive 1 offer in the amount of IDR 100K and free delivery valid for 1 IQOS device non limited edition in www.iqos.com.
  • Valid until 31 December 2024.
• Exclusive offer on IQOS accessories:
  • You will receive 1 offer in the amount of IDR 100K valid for 1 product of IQOS accessories in www.iqos.com.
  • Valid until 31 December 2024.
• Your birthday offers:
  • Valid only during your birthday month.
  • You will receive +25 status point and birthday offer in the amount of IDR 100K and free delivery.
  • Offer can be used to purchase 1 IQOS device non limited edition or 1 product of IQOS accessories in www.iqos.com.
• Free delivery:
  • 10 times Free Delivery for any purchase in www.iqos.com
  • Valid until 31 December 2024.
  • Special Invitation for IQOS Event:
  • Invitation may be sent through email or via phone from IQOS Representatives
  • Number of valid invitation may differ from each event.

5.3. Platinum benefits

• Exclusive offer on device upgrade:
  • You will receive 1 offer in the amount of IDR 150K and free delivery valid for 1 IQOS device non limited edition in www.iqos.com.
  • Valid until 31 December 2024.
• Exclusive offer on IQOS accessories:
  • You will receive 1 offer in the amount of IDR 150K valid for 1 product of IQOS accessories in www.iqos.com.
  • Valid until 31 December 2024.
• Your birthday offers:
  • Valid only during your birthday month.
  • You will receive +25 status point and birthday offer in the amount of IDR 150K and free delivery.
  • Offer can be used to purchase 1 IQOS device non limited edition or 1 product of IQOS accessories in www.iqos.com.
• Free delivery:
  • 15 times Free Delivery for any purchase in www.iqos.com
  • Valid until 31 December 2024.
• Special Invitation for IQOS Event:
  • Invitation may be sent through email or via phone from IQOS Representatives.
  • Number of valid invitation may differ from each event.

5.4. Validity Period of Status and Loyalty Points

• Status points are accumulated during the status period, which runs from January 1 to December 31 of each year. 
• Your membership at IQOS Club Loyalty will be extended until the end of the following year, especially during the first year.
• When your status period expires at the end of the second year after joining (on December 31), it will be restarted (on January 1) with zero points (0)