Terms & Conditions for Limited Offers & Loyalty Benefits per Status Level

1. General Terms & Conditions

  • One offer cannot be combined with any other offers
  • Offers not valid for HEETS purchase.
  • Limited offer is not valid for limited edition product.
  • Limited offer cannot be cashed in or be transferred.
  • Limited offer can be discontinued at any time without prior notice.
  • Limited offer is only valid by using special offer code and each code is only valid for 1 time use.

2. Refer a Colleague

  • Your referred colleagues are adult smokers or users of other nicotine-containing products (18+).
  • More details for the Terms & Conditions for Refer a Colleague program can be found in www.iqos.com/id/en/terms-and-condition-mgm-program.html

2.1. Limited Offer for The Referral

In the period since 1 July 2022:

  • Exclusive for first Referral
    • If within 30 days since the Referrer joins and registers the device at IQOS Club Indonesia, the Referral get a special offer worth:
      • Initial purchase IQOS ORIGINALS DUO = IDR 200K off
    • If after 30 days since the Referrer joins and registers the device at IQOS Club Indonesia, the Referral get a special offer worth: 
      • Initial purchase IQOS ORIGINALS DUO = IDR 150K off
  • Second Referral and next, get reward Rp100.000 off
  • Limited offer is only valid by using a UNIQUE CODE from the Referrer.

2.2. Reward for the Referrer

  • You will receive up to 10 vouchers with value IDR 100K for each referrals during the valid program duration, which you can use to purchase any device or accessories, except HEETS in www.iqos.com .
  • You will receive
    • First referral: from +1000 status points
    • 2nd up to 50th referral: +500 status points

3. IQOS CLUB Loyalty Special Offer

  • IQOS Club Loyalty is a no-charge consumer program. As an IQOS Club Indonesia member, you can participate and collect points to get various benefits.
  • You will receive the benefit via email a maximum of 2 days after Unlock loyalty.
  • Offer must be use within their validity period that may varied for each of benefit offers.
  • More details for the Terms & Conditions for participating in IQOS CLUB Loyalty can be found in https://www.iqos.com/id/en/terms-and-conditions-iqos-club.html 

3.1. 30 Days Challenge 

  • You will receive from +25 status points for each mission.
  • You will receive free delivery that can be used in Website, Expert, or CSC after you have achieved 125 status points from 30 Days Challenge.
  • You will receive special privilege IDR 100K off for accessories that can be used in Website, Kiosk, Booth, Expert, or CSC after you have achieved 300 status points from 30 Days Challenge.
  • You will receive special privilege IDR 150K off for devices for IQOS ORIGINAL DUO that can be used in Website, Kiosk, Booth, Expert, or CSC after you have achieved 450 status points from 30 Days Challenge

3.2. IQOS Club Society 

  • Your referred colleagues are adult users of nicotine-containing products  (18+).
  • Privileges apply to IQOS Club Gold & Platinum members who have unlocked loyalty and their colleague who owns an IQOS but hasn’t created an account on IQOS.com. 
  • IQOS Club Gold member can invite up to 3 colleagues and get special privileges up to IDR 150K per person at partner restaurants.IQOS Club Platinum member can invite up to 5 colleagues and get special privileges up to IDR 250K per person at partner restaurants.
  • Privileges will be given according to loyalty status and can be different at each partner restaurant.
  • Privileges cannot be cashed out or transferred to other parties.
  • Privileges cannot be used to purchase alcohol or tobacco products.
  • Program valid while quotas last.
  • Terms and conditions may change at any time without prior notice.

3.3. IQOS Club Space 

  • Privileges apply to IQOS Club Member who have unlocked loyalty and can show their loyalty page on IQOS.com to merchant’s staff
  • IQOS Club Member need to fill out a form and give information about their loyalty status and  email address that has been registered on IQOS.com. Form can be accessed via QR code provided at each merchant. 
  • Privileges will be given according to loyalty level status and can be different at each merchant shown on this page https://www.iqos.com/id/en/loyalty-privilege-partner.html 
  • Privileges cannot be cashed out or transferred to other parties 
  • Privileges cannot be used to purchase alcohol or tobacco products 
  • Program valid until 31 January 2023.
  • Terms and conditions may change at any time without prior notice 

4. Terms & Condition Loyalty Benefits per Status Level

4.1. Silver benefits

  • Your birthday offers:
    • Valid only during your birthday month.
    • You will receive +50 status points and birthday offer in the amount of IDR 100K and free delivery.
    • Offer can be used to purchase 1 IQOS 3 DUOS device non limited edition or 1 product of IQOS accessories in www.iqos.com.
  • Free delivery:
    • 1-time Free Delivery for any purchase in www.iqos.com.
    • Valid until 31 December 2022.

4.2. Gold benefits

  • Exclusive offer on device upgrade:
    • You will receive 1 offer in the amount of IDR 150K and free delivery valid for 1 IQOS ORIGINALS  DUO non limited edition in www.iqos.com.
    • Valid until 31 December 2022.
  • Exclusive offer on IQOS accessories:
    • You will receive 1 offer in the amount of IDR 150K valid for 1 product of IQOS accessories in www.iqos.com.
    • Valid until 31 December 2022.
  • Your birthday offers:
    • Valid only during your birthday month.
    • You will receive +50 status point and birthday offer in the amount of IDR 150K and free delivery.
    • Offer can be used to purchase 1 IQOS ORIGINALS DUO  non limited edition or 1 product of IQOS accessories in www.iqos.com.
  • Free delivery:
    • 5 times Free Delivery for any purchase in www.iqos.com
    • Valid until 31 December 2022.

4.3. Platinum benefits

  • Exclusive offer on device upgrade:
    • You will receive 1 offer in the amount of IDR 200K and free delivery valid for 1 IQOS 3 DUOS non limited edition in www.iqos.com.
    • Valid until 31 December 2022.
  • Exclusive offer on IQOS accessories:
    • You will receive 1 offer in the amount of IDR 200K valid for 1 product of IQOS accessories in www.iqos.com.
    • Valid until 31 December 2022.
  • Your birthday offers:
    • Valid only during your birthday month.
    • You will receive +50 status point and birthday offer in the amount of IDR 200K and free delivery.
    • Offer can be used to purchase 1 IQOS ORIGINALS DUO non limited edition or 1 product of IQOS accessories in www.iqos.com.
  • Free delivery:
    • 7 times Free Delivery for any purchase in www.iqos.com
    • Valid until 31 December 2022.

4.4. Validity Period of Status and Loyalty Points

  • Points earned in ongoing year will determine loyalty status in upcoming year. Example: 
    • In period of 2021 you have 3000 points and Gold status. In 2022 you have accumulated 1000 points, so at the beginning of 2023, your remaining loyalty points are 1000 points, and your new loyalty status is Silver.