Terms & Conditions for Limited Offers & Loyalty Benefits per Status Level
1. General Terms & Conditions
- One offer cannot be combined with any other offers
- Offers not valid for HEETS & TEREA purchase.
- Limited offer is not valid for limited edition product.
- Limited offer cannot be cashed in or be transferred.
- Limited offer can be discontinued at any time without prior notice.
2. Refer a Friend
- Your referred Friends are adult smokers or users of other nicotine-containing products (21+) and pregnant women.
- More details for the Terms & Conditions for Refer a friend program can be found in www.iqos.com/id/en/terms-and-condition-mgm-program.html
2.1. Reward for The Referral
Program starting from October 15, 2024 and can be stopped at anytime without prior notice.
- The Referral get a special offer worth:
- 1x free delivery for the next purchase using any shipping method available at IQOS.com.
- Limited offer is only valid by mentioning UNIQUE CODE.
- Limited offer is not valid for limited edition product.
- Limited offer cannot be cashed in or be transferred.
- Reward valid until stock lasts and the offer can be stopped anytime without prior notice.
2.2. Reward for the Referrer
- The Referrer has joined the IQOS Club Indonesia as of October 1st , 20
- The Referrals can get a reward of E-Voucher IDR 100,000 for the first (1) Referrals, fifth referrals (5), tenth referrals (10) and fifth-teen referrals (15). Who successfully joins IQOS Club Indonesia and registers devices at www.iqos.com
- The Referrals can get a reward of E-Voucher IDR 50,000 for every next referrals. Who successfully joins IQOS Club Indonesia and registers devices at www.iqos.com
- Referrer can receive additional rewards in form of E-Voucher, if at least 5/10/15 of the Referrals registered and successfully join IQOS Club Indonesia and register the device starting October 15th , 2024.
- The Referrer may receive a maximum of 15 rewards separately and cannot be combined at the same time for the purchase of IQOS devices or accessories on www.iqos.com.
- Reward not valid for any IQOS products/ alcohol beverages/ children's product
- Rewards will be received no later than 3x24 hours via registered email, after The Referral joins as a member at IQOS Club Indonesia and registers his IQOS device at www.iqos.com.
- The redemption period for program reward expires on October 1st, 2024.
- Rewards cannot be cashed in or be transferred.
- The program valid upon reward stock availability.
- The program can be stopped at anytime without prior notice.
2.3 Free Delivery Special Offer
- Special offer is valid for the purchase worth a minimum of IDR 145k in 1 transaction and automatically applied by system.
- Special offer only applies to transactions on IQOS.com
- Special offer applied for any shipment methods.
- Special offer can be stopped at anytime without prior notice.
3. IQOS CLUB Loyalty Special Offer
- IQOS Club Loyalty is a no-charge consumer program. As an IQOS Club Indonesia member, you can participate and collect points to get various benefits.
- You will receive the benefit via email a maximum of 2 days after Unlock loyalty.
- Offer must be use within their validity period that may varied for each of benefit offers.
- More details for the Terms & Conditions for participating in IQOS CLUB Loyalty can be found in https://www.iqos.com/id/en/terms-and-conditions-iqos-club.html
4.1. 30 Days Challenge
- You will receive +25 status points for each mission.
- You will receive up to 500 points if you complete all the missions
4.2. IQOS Club Space
- Privileges apply to IQOS Club Member who have unlocked loyalty and can show their loyalty page on IQOS.com to merchant’s staff
- IQOS Club Member need to fill out a form and give information about their loyalty status and email address that has been registered on IQOS.com.
- Form can be accessed via QR code provided at each merchant.
- Privileges will be given according to loyalty level status and can be different at each merchant shown on this page https://www.iqos.com/id/en/loyalty-privilege-partner.html
- Privileges cannot be cashed out or transferred to other parties
- Privileges cannot be used to purchase alcohol or IQOS products
- Outlets will be added on a regular basis on the website
- The program can be stopped at anytime without prior notice.
4.3. IQOS Accessories
- Points can only be earned if you purchase IQOS accessories from the website IQOS.com.
5. Terms & Condition Loyalty Benefits per Status Level
5.1. Silver benefits
- Your birthday offers:
- Valid only during your birthday month.
- You will receive +25 status points and birthday offer in the amount of IDR 25K and free delivery.
- E-voucher in the amount of IDR 25K only valid for limited time.
- E-voucher not valid for purchase of IQOS product, nicotine/tobacco product and alcohol product
- Free delivery:
- 5-time Free Delivery for any purchase in www.iqos.com.
- Exclusive offer of e-voucher:
- You will receive 1 offer of e-voucher in the amount of IDR 75K.
- Valid for limited time.
- E-voucher not valid for purchase of IQOS product, nicotine/tobacco product and alcohol product
5.2. Gold benefits
- Exclusive offer of e-voucher:
- You will receive 1 offer of e-voucher in the amount of IDR 100K.
- Valid for limited time.
- E-voucher not valid for purchase of IQOS product, nicotine/tobacco product and alcohol product
- Your birthday offers:
- Valid only during your birthday month.
- You will receive +25 status point and birthday offer in the amount of IDR 50K and free delivery.
- E-voucher in the amount of IDR 50K only valid for limited time.
- E-voucher not valid for purchase of IQOS product, nicotine/tobacco product and alcohol product
- Free delivery:
- 10 times Free Delivery for any purchase in www.iqos.com
- Special Invitation for IQOS Event:
- Invitation may be sent through email or via phone from IQOS Representatives
- Number of valid invitation may differ from each event.
5.3. Platinum benefits
- Exclusive offer of e-voucher:
- You will receive 1 offer of e-voucher in the amount of IDR 150K.
- Valid for limited time
- E-voucher not valid for purchase of IQOS product, nicotine/tobacco product and alcohol product
- Your birthday offers:
- Valid only during your birthday month.
- You will receive +25 status point and birthday offer in the amount of IDR 75K and free delivery.
- E-voucher in the amount of IDR 75K only valid for limited time.
- E-voucher not valid for purchase of IQOS product, nicotine/tobacco product and alcohol product
- Free delivery:
- 15 times Free Delivery for any purchase in www.iqos.com
- Special Invitation for IQOS Event:
- Invitation may be sent through email or via phone from IQOS Representatives.
- Number of valid invitation may differ from each event.
6.4. Validity Period of Status and Loyalty Points
- Status points are accumulated during the status period, which runs from January 1 to December 31 of each year.
- Your membership at IQOS Club Loyalty will be extended until the end of the following year, especially during the first year.
- When your status period expires at the end of the second year after joining (on December 31), it will be restarted (on January 1) with zero points (0)