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What do the lights on my IQOS 3 MULTI device mean?

A white light means your IQOS 3 MULTI is charging, rebooting, ready to use or fully charged.
If the light blinks twice, your device is either too cold (below 0°C) or too hot (above 50°C). Wait for your IQOS 3 MULTI to warm up or cool down before you use it.

If you see a blinking red light, there might be an issue with your IQOS 3 MULTI.
reset it  and try using it again.

If the red light still shows, get in touch with our
Customer Support  or ask for help at your nearest IQOS store.

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