Back all questions Account Management

Registering Your IQOS Device Advice and Guide 

How to register my IQOS device? 

Any IQOS products purchased on are already registered. 

If you purchased an IQOS device in-store or through one of our distributors, you may register your device at Registration only takes a few minutes.  

Create an IQOS account - if you have not already - and head to the ‘My Devices’ tab. Select ‘Add Another Device’, enter the device’s serial number, then click " Submit serial number". Your device will now be registered to your account.  


How to find IQOS device serial number 

If you have already registered your IQOS, find its serial number on the ‘My Devices’ page of your IQOS profile. Or you may find your device number at the bottom of your device’s original packaging.


How to Register additional IQOS devices 

You can register more IQOS devices by accessing your IQOS profile. Go to the ‘My devices’ page, click on ‘Add device’, and follow the instructions. 

Relevant information 

Contact IQOS service and support.

Was this information helpful?

Glad to know this article helped

Thank you for letting us know

Let's chat

Can’t find what you’re looking for?

Contact our Customer Care team

Live chat hours

  • Monday to Friday 8am to 10pm
  • Saturday and Sunday 10am to 6pm