Care you can count on.
Privileges to inspire you.


Create an IQOS account, register your device, unlock your extended care and privileges.

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Try

Try IQOS for free with our experts in-store or at home with our IQOS trial offer.


Try IQOS at home

Try at home for 30 days free of charge with our IQOS trial offer.

Discover IQOS In-store

Discover IQOS now at a store near you.

Flavor range

Be inspired by the variety of our products.

Refer IQOS to your friends*.

With our referral program, you benefit from sharing your IQOS journey with friends*.

Refer a friend

*Adult smokers who would otherwise continue to smoke or use other nicotine products.

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Get support

Get all-round support and expert tips from the moment you choose IQOS.


First steps with IQOS

Use, charge and clean IQOS right.

Online-diagnostic tool

Check and fix your IQOS device or request a replacement.*

Accidental damage coverage

Immediate replacement of your IQOS device, in case you accidentally damage it.*

See support services

* Services available upon device registration.

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Enjoy privileges

Enjoy unforgettable experiences, pre-sales, surprises and exclusive rewards in the IQOS Club. Refer IQOS to your friends* and earn extra benefits for both of you.


Join IQOS Club

Refer IQOS to your friends*.

Refer a friend

*Adult smokers who would otherwise continue to smoke or use other nicotine products.

Got a question?
Find the answer in our FAQs.

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