Care you can count on.
Privileges to inspire you.
We’re by your side as you take the next step on your journey with IQOS.
Take the first step
Discover IQOS In-store
Our experts are on hand to walk you through the basics and get you started on your IQOS journey.
See services for your device
Start your IQOS experience by getting support from an IQOS Expert through a live chat.
Pay monthly
Enjoy convenience and flexibility to own your IQOS with Tabby.
Spread the cost
Pay for your IQOS in 4 months interest-free. Available at checkout.
Get support
Get all-round support from the moment you choose IQOS.
Online guidance
How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.
Support via call or live chat*
Enjoy one-to-one support as you get set up with your device with an IQOS Expert.
Troubleshooting *
Online troubleshooting tools for you to fast-track fixing your device.
* Services available upon device registration. Terms and conditions apply.
Want to chat?
IQOS support is here for you at your fingertips.
