Yes, the International Support helpline is on hand to support you whether you are on holidays or on a business trip. Should you have any issues with your IQOS in a country where it is available, the helpline can answer your questions, help you fix your device or direct you to the nearest IQOS store for more support. *Service options, IQOS device and its component's availability, response and delivery times may vary according to the country. IQOS Care Plus Terms & Conditions apply.
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