Registration Program Terms and Conditions


By participating in the IQOS Registration Program (the “Program”), you agree to the following terms and conditions which are brought to you by Rashideen R R P Tobacco Trading L.L.C, a single owner company with limited liability, with commercial registration number 936793, having registered address at Plot 246/370, Al Qusais Industrial Area No.3, P.O.Box: 61544, Dubai, United Arab Emirates (the “Company”):

1. Program description: Legal age (18+) adult smokers or users of other nicotine containing products who are interested in receiving information about IQOS and who choose to register their details for the first time with IQOS receive a voucher valued at 50 AED (the “Voucher”) once registered. The Voucher can be applied against the purchase price of the legal age users’ first IQOS ILUMA Device (IQOS ILUMA PRIME, IQOS ILUMA, IQOS ILUMA ONE, IQOS ILUMA PRIME We Edition, IQOS ILUMA We Edition, IQOS ILUMA ONE We Edition (“IQOS Device”)) on or at one of the authorized IQOS selling stores where the Program is available.

2. You can use the Voucher only if you are (i) an adult (18+) smoker or user of other nicotine containing products; and (ii) residing in the United Arab Emirates; and (iii) registered your details for the first time with IQOS and have no IQOS devices linked to your profile; and (iv) you are the intended recipient of the Voucher.

3. Validity of the Voucher: from the date on which you registered your details until 31 December 2023 unless terminated earlier pursuant to article 11 herein.

4. You cannot participate in the Program if you have previously registered your details and have a device linked to your account.

5. The Voucher is personal to you and may not be transferred to any other person nor may it be redeemed for cash. It may only be used as a part payment towards the price of an IQOS Device.

6. The Voucher is non-refundable. For the avoidance of doubt, in the event that you used the Voucher as part payment to purchase an IQOS Device and decide to return it for a refund, in accordance with the IQOS returns policy, you will not be refunded the value of the Voucher and will only receive the remaining balance which you paid. The refunded amount will be paid to the same card used to make your purchase.

7. In the event that you intend to purchase more than one IQOS Device in one order on, the value of the Voucher shall be applied as follows:

a. For two or more different IQOS Device versions the Voucher will be applied against the cost of the IQOS ILUMA Device with the highest price (e.g., if 1 x IQOS ILUMA Prime and 1x IQOS ILUMA One added to your cart, the Voucher will be applied against the cost of the IQOS ILUMA Prime device).

b. For two or more of the same IQOS Device version but different colors the Voucher will be applied against the cost of the first IQOS ILUMA Device added to your cart (e.g., 1 x IQOS ILUMA Prime Jade Green and 1x IQOS ILUMA Prime Golden Khaki, the Voucher will be applied to the first IQOS ILUMA Prime device added to the cart).

c For two or more identical IQOS Device versions of the same color, the Voucher value shall be split proportionately amongst the number of IQOS Devices (e.g., 2 x IQOS ILUMA Prime Jade Green: the value will be applied as a payment method of 25 AED per device). In this particular case, should you return one of the IQOS Devices to which the Voucher was proportionately split, the same terms set out in article 6 herein shall apply.

8. The Voucher will automatically be applied to your account in the process of your checkout on

9. For purchases made via, the Terms of Sale published on the website will apply to your purchase. Please read them carefully before placing an order.

10. If applicable, the Voucher may be combined with a "goodwill voucher” received from the IQOS customer care team.

11. The Company, in its’ sole discretion, reserves the right to modify and/or terminate this Registration Program, including the amending or cancellation of any Vouchers, at any time without any notice. Any such modification, termination or cancellation will be effective immediately.

These terms and conditions may be changed and/or supplemented by publication of the updated terms and conditions on the website which will become the applicable Terms and Conditions.