How to register my IQOS device?

In case you purchased your device on IQOS.com or in any of our IQOS stores, your device will be automatically registered. If you purchased your device abroad, you can register yourself and your device by creating an account on iqos.com and linking your device.

Let's talk

Can’t find what you’re looking for?
Contact our Customer Care 

Other ways to contact us

Contact hours:
Monday to Sunday, from 08:00 AM to 09:00 PM

Almost there!
Please input your birth month and year to confirm you are an adult 18y/o and a smoker/user of other nicotine products.

Month
Success
Please insert a value
Year
Success
Please insert a value

You must be an adult 18 years old or above to access materials on this site. If you previously entered incorrect or incomplete information, you may retry in the next 30 minutes.

Philip Morris International’s smoke-free products are not risk-free and addictive, for adults who would otherwise continue to smoke/use other nicotine products. For more information about Philip Morris International or its products, visit www.pmi.com