Terms & Condition for Limited Offers & Loyalty Benefits

1. General Terms & Conditions

  • One offer cannot be combined with any other offers
  • Limited offer is not valid for limited edition product.
  • Limited offer cannot be cashed in or be transferred.
  • Limited offer can be discontinued at any time without prior notice.

2. Refer a Friend

2.1. Reward for The Referral​

Program starting from 23 December, 2024 and can be stopped at anytime without prior notice.

  • The Referral get: ​
    • Exclusive Prices for the purchase of your first selected device at IQOS Store with MGM code
      • IQOS ILUMA One at IDR 249k
      • IQOS ILUMA at IDR 599K
    • 1x free delivery for the next purchase of device and/or accessories using any shipping method available at IQOS.com.
  • Exclusive price is only valid by mentioning UNIQUE CODE.​
  • Exclusive price is not valid for ILUMA Prime and limited edition product.​
  • Exclusive price cannot be cashed in or be transferred.​
  • Exclusive price valid until stock lasts and the offer can be stopped anytime without prior notice.

2.2. Reward for the Referrer

  • The Referrer has joined the IQOS CLUB Indonesia as of October 1st, 2024.
  • The Referrer who has joined IQOS CLUB Loyalty (with at least 1 eligible device registered and has unlocked IQOS CLUB Loyalty) (with at least 1 eligible device registered) can get a reward of IDR 50,000 E-Voucher for the first (1), fifth (5) to fifteenth (15) referrals who successfully joins IQOS CLUB Indonesia and registers devices at IQOS.com. Since 20th June 2025.
  • The Referrer who has joined IQOS CLUB Loyalty (with at least 1 eligible device registered and has unlocked IQOS CLUB Loyalty) can receive additional rewards in the form of E-Voucher, if the fifth (5), tenth (10), or fifteenth (15) Referrals registered and successfully join IQOS CLUB Indonesia and registers devices starting October 15th , 2024.
  • The Referrer may receive a maximum of 15 rewards separately and cannot be combined at the same time for the purchase of IQOS devices or accessories on IQOS.com.
  • The rewards are not valid for the purchase of any IQOS products/ alcohol beverages/ children's product.
  • Rewards will be received no later than 3x24 hours via registered email, after The Referral joins as a member at IQOS CLUB Indonesia and registers their IQOS device at IQOS.com.
  • E-voucher benefits has a claim period of 2 months since you received it in your registered email account. Once you missed the claim period, you will no longer eligible to receive the e-voucher benefits.
  • Rewards cannot be cashed in or be transferred.
  • The program valid upon reward stock availability.
  • The program can be stopped at anytime without prior notice.
  • More details on how to use e-voucher, visit https://www.iqos.com/id/en/loyalty/how-to-use-e-voucher.html

3. IQOS CLUB Loyalty Special Offer

  • IQOS CLUB Loyalty is a no-charge consumer program. As an IQOS CLUB Loyalty member, you can get various benefits by completing missions and unlocking badges.
  • Upon earning a badge, members are eligible to get the Benefit, as displayed in their IQOS CLUB account. Earning a badge does not necessarily mean getting a Benefit, some badges do not provide any Benefits. 
  • You will receive the benefits via email a maximum of 3 days after unlocking a badge.
  • The benefits must be used within its valid period, which may vary for each benefits.
  • More details for the Terms & Conditions for participating in IQOS CLUB Loyalty can be found in https://www.iqos.com/id/en/terms-and-conditions-iqos-club.html

4. Terms and Conditions of Loyalty Benefits per Badge

4.1 Welcome Badge

  • The Welcome Badge is acquired upon enrollment into the IQOS CLUB Loyalty by successfully registering at least 1 eligible device and unlocking IQOS CLUB Loyalty. Once you acquire the Welcome Badge, you will receive an IDR 50,000 E-Voucher on your birthday month. 
  • E-Voucher is valid for a limited period.
  • E-Voucher is not valid for purchasing IQOS products, nicotine/tobacco products, and alcoholic products.
  • Details on how to use E-Voucher can be found in www.iqos.com/id/en/loyalty/how-to-use-e-voucher.html.

4.2 IQOS Anniversary Badge

  • The IQOS Anniversary Badge is a multi-level badge, and each level is acquired every anniversary since the date of your first IQOS device registration. Once you reach Level 3 (3rd Anniversary), you will receive IDR 100k E-Voucher. Once you reach Level 6 (6th Anniversary), you will receive IDR 200k E-Voucher. 
  • The calculation period for E-Voucher issuance begins on the launch date of IQOS Club Loyalty on the 24th July 2025 and does not apply retroactively to any prior date.
  • E – Voucher is valid for a limited period. 
  • E-Voucher is not valid for purchasing IQOS products, nicotine/tobacco products, and alcoholic products.
  • Details on how to use E-Voucher can be found in www.iqos.com/id/en/loyalty/how-to-use-e-voucher.html.

4.3 IQOS Switch Badge

  • The IQOS Switch Badge is acquired upon the completion of 3 engagements within 180 days of enrolling into IQOS CLUB Loyalty. Once you acquire the IQOS Switch Badge, you will receive a receive a Merchandise E-Voucher.
  • Merchandise E-Voucher can be redeemed at selected IQOS stores.
  • E-Voucher is valid while merchandise stock lasts.
  • E-Voucher is valid for a limited period.
  • Details on how to use E-Voucher can be found in www.iqos.com/id/en/loyalty-how-to-use-e-voucher.html.

4.4 IQOS ILUMA i Badge

  • The IQOS ILUMA i Badge is acquired upon successfully registering at least one of your IQOS ILUMA i or IQOS ILUMA i Prime device. Once you acquire the IQOS ILUMA i Badge, you will be eligible for a device engraving service at selected IQOS Stores and a 1-year extended device warranty for your IQOS ILUMA i device. 
  • You can get your engraving service at: 
    • Bali: IQOS Booth Beachwalk, IQOS Booth Living World Bali, IQOS Booth Mall Bali Galeria
    • Balikpapan: IQOS Booth Pentacity
    • Banjarmasin: IQOS Booth Duta Mall Banjarmasin
    • Bandung: IQOS Booth 23 Paskal, IQOS Booth TSM Bandung, IQOS Booth Festlink Bandung, IQOS Booth Tenth Avenue Bandung
    • Batam: IQOS Booth Grand Batam Mall
    • Bekasi: IQOS Booth Grand Galaxy Park, IQOS Booth Summarecon Mall Bekasi
    • Bogor: IQOS Booth AEON Sentul, IQOS BOOTH Cibinong City Mall
    • Depok: IQOS Booth TSM Cibubur, IQOS Booth Margo City
    • West Jakarta: IQOS Booth Central Park Mall
    • Central Jakarta: IQOS Booth Senayan City, IQOS Booth Plaza Senayan, IQOS Booth Plaza Indonesia
    • South Jakarta: IQOS Booth One Pacific Place, IQOS Booth Ashta District 8, IQOS Booth Cilandak Town Square, IQOS Booth Gandaria City, IQOS Booth Kota Kasablanka, IQOS Pop Up Booth SOL, IQOS Booth Lotte Shopping Avenue
    • East Jakarta : IQOS Booth AEON JGC
    • North Utara: IQOS Booth Mall of Indonesia, IQOS Booth PIK Avenue, IQOS Booth Mall Kelapa Gading
    • Lampung: IQOS Store Mall Bumi Kedaton
    • Makassar: IQOS Booth Trans Studio Makassar
    • Manado: IQOS Booth Manado Town Square
    • Medan: IQOS Booth Manhattan Times Square, IQOS Booth DeliPark Mall
    • Padang: IQOS Booth Basko City Mall
    • Palembang: IQOS Booth SOMA (Social Market)
    • Pekanbaru: IQOS Booth Living World Pekanbaru
    • Samarinda: IQOS Booth Bigmall Samarinda
    • Tangerang: IQOS Booth The Breeze ,IQOS Booth AEON BSD, IQOS Booth Living World Alam Sutera, , IQOS Booth Supermall Karawaci
    • Semarang: IQOS Booth QUEEN CITY Semarang, IQOS Booth The Park Mall Semarang, IQOS Booth Pollux Mall Paragon Semarang
    • Surabaya: IQOS Booth Tunjungan Plaza, IQOS Booth Pakuwon Mall, IQOS Booth Ciputra World Surabaya, IQOS BOOTH Galaxy Mall, IQOS Booth Pakuwon City Mall
    • Surakarta: IQOS Booth Pakuwon Mall Surakarta 
    • Yogyakarta: IQOS Booth Pakuwon Mall Yogyakarta, IQOS Booth Jogja City Mall
  • Availability for the engraving service may varied anytime without prior notice

4.5 IQOS Ambassador Badge

  • The IQOS Ambassador Badge is a multi-level badge where The Referrer can acquire one level for every Referral who successfully joins IQOS CLUB Indonesia and registers devices at IQOS.com
  • The Referrer can receive additional rewards in the form of E-Voucher, if the fifth (5), tenth (10), or fifteenth (15) Referrals registered and successfully join IQOS CLUB Indonesia and registers devices starting October 15th , 2024.
  • The Referrer will receive additional IDR 50,000 E-Voucher on Level 5 (5th Referral), IDR 100,000 on Level 10 (10th Referral), and IDR 150,000 on Level 15 (15th Referral).
  • The rewards are not valid for the purchase of any IQOS products/ alcohol beverages/ children's product.
  • Rewards will be received no later than 3x24 hours via registered email, after The Referral joins as a member at IQOS CLUB Indonesia and registers their IQOS device at IQOS.com.
  • Rewards cannot be cashed-in or transferred.
  • The program is valid while the reward’s stock lasts.
  • The program can be stopped at anytime without prior notice.
  • More details on how to use e-voucher, visit https://www.iqos.com/id/en/loyalty/how-to-use-e-voucher.html.

4.6 Flavour Master Badge

  • The Flavour Master Badge is a multi-level badge where you will acquire each level by exploring different TEREA and/or BLENDS variants at IQOS booths spread across cities throughout Indonesia.

4.7 IQOS Club First Step Badge

  • The IQOS Club First Step Badge is acquired upon finishing watching the editorial video on the IQOS Club Loyalty page.

4.8 IQOS Explorer Badge

  • The IQOS Explorer Badge is acquired upon the completion of 3 engagements. Once you acquire the IQOS Explorer Badge, you will receive a receive a unique code to redeem the Curated Collection Merchandise.
  • Unique code to redeem the Curated Collection Merchandise can be claimed here (https://curatedcollection.aldmic.com/)
  •  Unique code to redeem the Curated Collection Merchandise has a claim period of 3 months since you received it in your registered email account
  • Unique code to redeem the Curated Collection Merchandise while merchandise stock lasts.​

4.9 Bonds Badge

  • The BONDS Badge is acquired upon successfully registering at least one of your BONDS by IQOS device. Once you acquire the BONDS Badge, you will be eligible for a device engraving service for your BONDS device at selected IQOS Stores. 
  • You can get your engraving service at: 
    • Bali: IQOS Booth Beachwalk, IQOS Booth Living World Bali, IQOS Booth Mall Bali Galeria
    • Balikpapan: IQOS Booth Pentacity
    • Banjarmasin: IQOS Booth Duta Mall Banjarmasin
    • Bandung: IQOS Booth 23 Paskal, IQOS Booth TSM Bandung, IQOS Booth Festlink Bandung, IQOS Booth Tenth Avenue Bandung
    • Batam: IQOS Booth Grand Batam Mall
    • Bekasi: IQOS Booth Grand Galaxy Park, IQOS Booth Summarecon Mall Bekasi
    • Bogor: IQOS Booth AEON Sentul, IQOS BOOTH Cibinong City Mall
    • Depok: IQOS Booth TSM Cibubur, IQOS Booth Margo City
    • West Jakarta: IQOS Booth Central Park Mall
    • Central Jakarta: IQOS Booth Senayan City, IQOS Booth Plaza Senayan, IQOS Booth Plaza Indonesia
    • South Jakarta: IQOS Booth One Pacific Place, IQOS Booth Ashta District 8, IQOS Booth Cilandak Town Square, IQOS Booth Gandaria City, IQOS Booth Kota Kasablanka, IQOS Pop Up Booth SOL, IQOS Booth Lotte Shopping Avenue
    • East Jakarta : IQOS Booth AEON JGC
    • North Utara: IQOS Booth Mall of Indonesia, IQOS Booth PIK Avenue, IQOS Booth Mall Kelapa Gading
    • Lampung: IQOS Store Mall Bumi Kedaton
    • Makassar: IQOS Booth Trans Studio Makassar
    • Manado: IQOS Booth Manado Town Square
    • Medan: IQOS Booth Manhattan Times Square, IQOS Booth DeliPark Mall
    • Padang: IQOS Booth Basko City Mall
    • Palembang: IQOS Booth SOMA (Social Market)
    • Pekanbaru: IQOS Booth Living World Pekanbaru
    • Samarinda: IQOS Booth Bigmall Samarinda
    • Tangerang: IQOS Booth The Breeze ,IQOS Booth AEON BSD, IQOS Booth Living World Alam Sutera, , IQOS Booth Supermall Karawaci
    • Semarang: IQOS Booth QUEEN CITY Semarang, IQOS Booth The Park Mall Semarang, IQOS Booth Pollux Mall Paragon Semarang
    • Surabaya: IQOS Booth Tunjungan Plaza, IQOS Booth Pakuwon Mall, IQOS Booth Ciputra World Surabaya, IQOS BOOTH Galaxy Mall, IQOS Booth Pakuwon City Mall
    • Surakarta: IQOS Booth Pakuwon Mall Surakarta 
    • Yogyakarta: IQOS Booth Pakuwon Mall Yogyakarta, IQOS Booth Jogja City Mall
  • Availability for the engraving service may varied anytime without prior notice

4.10 Curious X Badge

  • The Curious X Badge is a seasonal badge, which you can acquired upon successfully referring a Referral who joins IQOS CLUB Indonesia and registers devices at IQOS.com during the Curious X campaign period.
  • Once the referrer acquire the Curious X Badge, they will receive an email which can be shown to selected IQOS stores to get an exclusive merchandise.
  • The email will be sent to the referrer's registered email address within a maximum of 14 (fourteen) calendar days after the successful completion of Curious X Badge.
  • Rewards cannot be cashed-in or transferred.
  • The program is valid while the reward’s stock lasts.
  • The program can be stopped at anytime without prior notice.

4.11 Profile Star Badge

  • The Profile Star Badge is a multi-level badge where you will acquire each level by filling “IQOS Experience Check In” Survey, up to 3 levels. Once you reach Level 1 (filled 1 “IQOS Experience Check In” Survey), you will receive IDR 25k E-Voucher. Once you reach Level 2 (filled 2 “IQOS Experience Check In” Survey), you will receive IDR 50k E-Voucher. Once you reach Level 3 (filled 3 “IQOS Experience Check In” Survey), you will receive IDR 75k E-Voucher.
  • The calculation period for E-Voucher issuance begins on the launch date Profile Star Badge on the 23rd September 2025 and does not apply retroactively to any prior date.
  • E-Voucher is valid for a limited period.
  • E-Voucher is not valid for purchasing IQOS products, nicotine/tobacco products, and alcoholic products.
  • Details on how to use E-Voucher can be found in www.iqos.com/id/en/loyalty-how-to-use-e-voucher.html.

5. Badge Eligibility Period

  • Types of Badges: 
    • Occasional Badge: These badges are tied to specific campaign or event, with eligibility period defined by start and end dates. The duration of eligibility period will be specified for each badge.
    • Journey Badges: These badges have unrestricted eligibility period unless specified otherwise in IQOS CLUB.
    • Always-On Badges: These badges are always available and are not tied to specific campaign or event, with unrestricted eligibility period unless specified otherwise in IQOS CLUB..
  • A badge can be earned only once within its defined eligibility period. For campaign-specific badges, this means once per campaign.
  • Badge Eligibility:
    • Welcome Badge: The badge can be earned only one-time and has infinite eligibility period.
    • IQOS Anniversary Badge: The badge is a multi-level badge. Each level can be earned only one-time every 12 months. The badge has infinite eligibility period.
    • IQOS Switch Badge: The badge can be earned only one time within 180 days of enrollment into IQOS CLUB Loyalty. The badge has 1 year eligibility period since enrollment into IQOS CLUB Loyalty.
    • IQOS ILUMA i Badge: The badge can be earned only one time & has eligibility period of 12 months.
    • IQOS Ambassador Badge: The badge is a multi-level badge. Each level can be earned every time a referral is made, up to 15 referrals. The badge has infinite eligibility period. 
    • Flavour Master Badge: The badge is a multi-level badge. Each level can be earned by exploring different TEREA and/or BLENDS variants, up to 4 levels. The badge has infinite eligibility period.
    • IQOS CLUB First Steps Badge: The badge can be earned only one-time and has infinite eligibility period.
    • IQOS Explorer Badge : The badge can be earned only one time & has eligibility period of 12 months.
    • BONDS Badge: The badge can be earned only one time & has eligibility period of 12 months.
    • Curious X: The badge is a seasonal badge that can be earned only one-time and & has eligibility period during Curious X
    • Profile Star Badge :The badge is a multi-level badge. Each level can be earned by filling “IQOS Experience Check In” Survey, up to 3 levels. The badge has infinite eligibility period.
  • Badge requirements, eligibility criteria, and availability may vary and are subject to change at any time without notice at the discretion of Philip Morris.
  • Philip Morris retains full authority to modify badge rules, eligibility periods, or requirements as necessary, at any time without notice at the discretion of Philip Morris.