Terms & Condition for Limited Offers & Loyalty Benefits
1. General Terms & Conditions
- One offer cannot be combined with any other offers
- Limited offer is not valid for limited edition product.
- Limited offer cannot be cashed in or be transferred.
- Limited offer can be discontinued at any time without prior notice.
2. Refer a Friend
- Your referred Friends are adult smokers or users of other nicotine-containing products (21+) and not pregnant women.
- More details for the Terms & Conditions for Refer a Friend program can be found in www.iqos.com/id/en/terms-and-condition-mgm-program.html
2.1. Reward for The Referral
Program starting from 23 December, 2024 and can be stopped at anytime without prior notice.
- The Referral get:
- Exclusive Prices for the purchase of your first selected device at IQOS Store with MGM code
- IQOS ILUMA One at IDR 249k
- IQOS ILUMA at IDR 599K
- 1x free delivery for the next purchase of device and/or accessories using any shipping method available at IQOS.com.
- Exclusive Prices for the purchase of your first selected device at IQOS Store with MGM code
- Exclusive price is only valid by mentioning UNIQUE CODE.
- Exclusive price is not valid for ILUMA Prime and limited edition product.
- Exclusive price cannot be cashed in or be transferred.
- Exclusive price valid until stock lasts and the offer can be stopped anytime without prior notice.
2.2. Reward for the Referrer
- The Referrer has joined the IQOS CLUB Indonesia as of October 1st, 2024.
- The Referrer who has joined IQOS CLUB Loyalty (with at least 1 eligible device registered and has unlocked IQOS CLUB Loyalty) (with at least 1 eligible device registered) can get a reward of IDR 50,000 E-Voucher for the first (1), fifth (5) to fifteenth (15) referrals who successfully joins IQOS CLUB Indonesia and registers devices at IQOS.com. Since 20th June 2025.
- The Referrer who has joined IQOS CLUB Loyalty (with at least 1 eligible device registered and has unlocked IQOS CLUB Loyalty) can receive additional rewards in the form of E-Voucher, if the fifth (5), tenth (10), or fifteenth (15) Referrals registered and successfully join IQOS CLUB Indonesia and registers devices starting October 15th , 2024.
- The Referrer may receive a maximum of 15 rewards separately and cannot be combined at the same time for the purchase of IQOS devices or accessories on IQOS.com.
- The rewards are not valid for the purchase of any IQOS products/ alcohol beverages/ children's product.
- Rewards will be received no later than 3x24 hours via registered email, after The Referral joins as a member at IQOS CLUB Indonesia and registers their IQOS device at IQOS.com.
- E-voucher benefits has a claim period of 2 months since you received it in your registered email account. Once you missed the claim period, you will no longer eligible to receive the e-voucher benefits.
- Rewards cannot be cashed in or be transferred.
- The program valid upon reward stock availability.
- The program can be stopped at anytime without prior notice.
- More details on how to use e-voucher, visit https://www.iqos.com/id/en/loyalty/how-to-use-e-voucher.html
3. IQOS CLUB Loyalty Special Offer
- IQOS CLUB Loyalty is a no-charge consumer program. As an IQOS CLUB Loyalty member, you can get various benefits by completing missions and unlocking badges.
- Upon earning a badge, members are eligible to get the Benefit, as displayed in their IQOS CLUB account. Earning a badge does not necessarily mean getting a Benefit, some badges do not provide any Benefits.
- You will receive the benefits via email a maximum of 3 days after unlocking a badge.
- The benefits must be used within its valid period, which may vary for each benefits.
- More details for the Terms & Conditions for participating in IQOS CLUB Loyalty can be found in https://www.iqos.com/id/en/terms-and-conditions-iqos-club.html
4. Terms and Conditions of Loyalty Benefits per Badge
4.1 Welcome Badge
- The Welcome Badge is acquired upon enrollment into the IQOS CLUB Loyalty by successfully registering at least 1 eligible device and unlocking IQOS CLUB Loyalty. Once you acquire the Welcome Badge, you will receive an IDR 50,000 E-Voucher on your birthday month.
- E-Voucher is valid for a limited period.
- E-Voucher is not valid for purchasing IQOS products, nicotine/tobacco products, and alcoholic products.
- Details on how to use E-Voucher can be found in www.iqos.com/id/en/loyalty/how-to-use-e-voucher.html.
4.2 IQOS Anniversary Badge
- The IQOS Anniversary Badge is a multi-level badge, and each level is acquired every anniversary since the date of your first IQOS device registration. Once you reach Level 3 (3rd Anniversary), you will receive IDR 100k E-Voucher. Once you reach Level 6 (6th Anniversary), you will receive IDR 200k E-Voucher.
- E – Voucher is valid for a limited period.
- E-Voucher is not valid for purchasing IQOS products, nicotine/tobacco products, and alcoholic products.
- Details on how to use E-Voucher can be found in www.iqos.com/id/en/loyalty/how-to-use-e-voucher.html.
4.3 IQOS Switch Badge
- The IQOS Switch Badge is acquired upon the completion of 3 engagements within 180 days of enrolling into IQOS CLUB Loyalty. Once you acquire the IQOS Switch Badge, you will receive a receive a Merchandise E-Voucher.
- Merchandise E-Voucher can be redeemed at selected IQOS stores.
- E-Voucher is valid while merchandise stock lasts.
- E-Voucher is valid for a limited period.
- Details on how to use E-Voucher can be found in www.iqos.com/id/en/loyalty-how-to-use-e-voucher.html.
4.4 IQOS ILUMA i Badge
- The IQOS ILUMA i Badge is acquired upon successfully registering at least one of your IQOS ILUMA i or IQOS ILUMA i Prime device. Once you acquire the IQOS ILUMA i Badge, you will be eligible for a device engraving service at selected IQOS Stores and a 1-year extended device warranty for your IQOS ILUMA i device.
4.5 IQOS Ambassador Badge
- The IQOS Ambassador Badge is a multi-level badge where The Referrer can acquire one level for every Referral who successfully joins IQOS CLUB Indonesia and registers devices at IQOS.com
- The Referrer can receive additional rewards in the form of E-Voucher, if the fifth (5), tenth (10), or fifteenth (15) Referrals registered and successfully join IQOS CLUB Indonesia and registers devices starting October 15th , 2024.
- The Referrer will receive additional IDR 50,000 E-Voucher on Level 5 (5th Referral), IDR 100,000 on Level 10 (10th Referral), and IDR 150,000 on Level 15 (15th Referral).
- The rewards are not valid for the purchase of any IQOS products/ alcohol beverages/ children's product.
- Rewards will be received no later than 3x24 hours via registered email, after The Referral joins as a member at IQOS CLUB Indonesia and registers their IQOS device at IQOS.com.
- Rewards cannot be cashed-in or transferred.
- The program is valid while the reward’s stock lasts.
- The program can be stopped at anytime without prior notice.
- More details on how to use e-voucher, visit https://www.iqos.com/id/en/loyalty/how-to-use-e-voucher.html.
4.6 Flavour Master Badge
- The Flavour Master Badge is a multi-level badge where you will acquire each level by exploring different TEREA and/or BLENDS variants at IQOS booths spread across cities throughout Indonesia.
5. Badge Eligibility Period
- Types of Badges:
- Occasional Badge: These badges are tied to specific campaign or event, with eligibility period defined by start and end dates. The duration of eligibility period will be specified for each badge.
- Journey Badges: These badges have unrestricted eligibility period unless specified otherwise in IQOS CLUB.
- Always-On Badges: These badges are always available and are not tied to specific campaign or event, with unrestricted eligibility period unless specified otherwise in IQOS CLUB..
- A badge can be earned only once within its defined eligibility period. For campaign-specific badges, this means once per campaign.
- Badge Eligibility:
- Welcome Badge: The badge can be earned only one-time and has infinite eligibility period.
- IQOS Anniversary Badge: The badge is a multi-level badge. Each level can be earned only one-time every 12 months. The badge has infinite eligibility period.
- IQOS Switch Badge: The badge can be earned only one time within 180 days of enrollment into IQOS CLUB Loyalty. The badge has 1 year eligibility period since enrollment into IQOS CLUB Loyalty.
- IQOS ILUMA i Badge: The badge can be earned only one time & has eligibility period of 12 months.
- IQOS Ambassador Badge: The badge is a multi-level badge. Each level can be earned every time a referral is made, up to 15 referrals. The badge has infinite eligibility period.
- Flavour Master Badge: The badge is a multi-level badge. Each level can be earned by exploring different TEREA and/or BLENDS variants, up to 4 levels. The badge has infinite eligibility period.
- Badge requirements, eligibility criteria, and availability may vary and are subject to change at any time without notice at the discretion of Philip Morris.
- Philip Morris retains full authority to modify badge rules, eligibility periods, or requirements as necessary, at any time without notice at the discretion of Philip Morris.