Your very own IQOS Coach.
A helping hand in getting to know IQOS.
A little help to get you started
Discover the difference our team of personal coaches can make as you switch from cigarettes to IQOS. From sharing tips to help you get started with your new device to being on hand to answer your questions, your personal coach is here to guide you and help you take the next step on your switching journey.
The proof is in the numbers
Our personal coaches have worked with thousands of smokers just like you. Their one-to-one service has helped lots of adults stop smoking and switch to IQOS. They're ready to help you too.
Self Service Options
Troubleshooting
Sometimes a quick fix is all it takes, let us help you to troubleshoot your IQOS device.
First steps
Learn how to use your device and find quick tips.
FAQs
Find a response to your most common questions.
Ready to make the switch?
Remember you won’t be alone. Your personal IQOS coach will be in touch to help you get started. All it takes is a click.
