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How do I cancel the order that I have made?

To cancel an order placed in our online store, please contact us. We are at your disposal 7 days a week, from 8 a.m. to 10 p.m.

Facebook / Messenger - IQOS Indonesia

Email - contact.id@iqos.com

IQOS Hotline - 1500 975 (call cost according to your operator)