How to Cancel an IQOS Device Order

How do I cancel the order that I have made?

To cancel an order placed in our online store, please contact us. We are at your disposal 7 days a week, from 8 a.m. to 10 p.m.

This product is not risk-free and provides nicotine, which is addictive. Only for use by adults (21+).
Prohibited from selling and giving to persons under 21 years of age and pregnant women.

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