Solve Your VEEV Device Issues Through VEEV Cares, learn more here!
VEEV Cares is a service provided by VEEV to help you address various issues with your VEEV device. Before reaching out, you can perform a self-diagnosis by following the guide below.
What should you do If Your VEEV now ULTRA device has Issues?
If you encounter the following issues with your VEEV device, here are the steps you can take to resolve them:
- E-Liquid Leaking on the Mouthpiece: If you see droplets of liquid on the mouthpiece, wipe off the e-liquid immediately with a clean, dry cloth before using the device. If you come into a contact with leaking e-liquid from the VEEV now ULTRA , wash the affected area with soap and water immediately.
- Blinking LED Light: The LED light on VEEV now ULTRA is designed to indicate the battery status. You can easily learn more about what’s the meaning of blinking LED lights on VEEV now ULTRA.
- LED Light Not Turning On: A non-illuminated LED light indicates that your device’s battery is depleted. for VEEV now ULTRA, replace the device with a new one.
- VEEV now ULTRA Is Hard to Puff On: The VEEV now ULTRA comes with a plastic cover. Ensure that the plastic covers on both the top and bottom of the device are removed before use. Additionally, your fingers might be blocking the air inlet holes on the sides of the device. Make sure the air inlet holes remain uncovered while using the VEEV now ULTRA/when puffing on the device.
- You can perform a self-diagnosis to ensure that your VEEV device is functioning optimally. Use the self-diagnosis tools for VEEV now ULTRA.
For additional assistance with your VEEV now ULTRA disposable device, visit the nearest IQOS store if you need expert help with your VEEV now ULTRA disposable.