The IQOS WebApp is the perfect companion
Your companion on the journey with IQOS.
Access the world
of IQOS
Stay connected to the world of IQOS to access latest features and updates.
Customize your
device
Access features for your device like FlexBattery, FlexPuff, Illumination mode and much more.
View your
usage
Access your device usage, for a more informed IQOS experience.
How your device and
the IQOS WebApp work together
Our IQOS WebApp allow you to stay connected, whichever device you're using.
Advanced Features
FlexBattery
Customize your experience by
choosing between Performance or
Eco mode.
FlexPuff
(up to 4 more puffs*)
Customise your experience with
FlexPuff.
Auto Start
Customise your device by
choosing when you would like it
to start.
Illumination mode
Set the preferred brightness level
of your device.
Manage your device
Diagnose and
Resolve an issue
Fix device issues quickly & easily.
All the support
you need
in one WebApp
Diagnose your IQOS, keep it up to date and
get all the support you need in the IQOS WebApp.
Diagnose & Resolve an issue
Diagnose your device and fix any issues automatically.
Firmware upgrade
Give your device its full potential by upgrading it to the latest firmware through the WebApp, to give you access to the latest features.
Support
Get access to all the tips & tutorials, FAQ’s and all our support channels directly on the IQOS WebApp.