What is the IQOS App?

The IQOS App is a web application designed for keeping your IQOS with the newest firmware update up to date and guaranteeing you an optimal and personalized user experience. Learn more about the IQOS App in this video.

Update Firmware.

Keep your IQOS firmware up to date and benefit from extended device life, improved device performance and faster charging. 

The IQOS App on a mobile phone screen.


Adjust the vibrations and lighting of your IQOS device as desired. 

A mobile phone screen showing IQOS 3 DUO on an IQOS App screen.


If you have any further questions about the firmware update or the IQOS app, you can always contact our Live Chat, our Facebook Support or our IQOS experts via the IQOS Hotline. 

A mobile screen showing how you can make the best of your IQOS 3 DUO.

Launch the IQOS App now to update your IQOS firmware, personalize your experience, and get tips and tricks.

Launch IQOS App

Hands holding an IQOS device in a turqise colour while working at a sound tool

Get the best out of your IQOS, with the latest firmware.

The functioning of your IQOS is based on software, therefore, we are constantly optimizing it to offer you the best device experience possibility with every update.

Your advantages with a firmware update:
1. Extended lifetime of your IQOS
2. Improved device performance
3. Faster charging

To perform the firmware update, simply click on "Start IQOS App" and choose a connection option (USB or Bluetooth).

Please note that you need the Google Chrome browser to use the IQOS App. If you want to use the app via your iPhone, please download the Bluefy Browser from the App Store. 

Learn More

A man in a blue shirt is using a smartphone with IQOS on hand.

Personalize your IQOS experience.

The IQOS app enables you to personalize your vibration settings and the illumination mode according to your personal habit.

With tailored vibration settings, you decide when your IQOS should vibrate - when the holder is fully charged, when the heating process is started or just when you are almost done? Check out all possibilities.

Furthermore, the night mode in the IQOS app offers you the possibility to reduce the brightness of the LED while you are sleeping and your device is being charged.

Learn More

Hand is typing on a tablet while using a IQOS device

Learn more about using your IQOS.

The IQOS app also offers all the information you need for an optimal experience with your IQOS in our Tips & Tutorials section. Whether it's about usage, cleaning, battery or general topics - the tips and tricks in this section will help you in the best possible way.

Launch IQOS App

different IQOS devices in an IQOS store

More information and help in the IQOS Store.

By the way: Alternatively, you can have a firmware update carried out conveniently by our IQOS experts in the IQOS Store. Just get in touch with us. 

Find a store