IQOS ILUMA i PRIME x Seletti Limited Edition

IQOS ILUMA i Prime Seletti Limited Edition Holder

IQOS ILUMA i Prime Seletti Limited Edition Pocket Charger

Charging cable

Charger: 117.2mm (H) x 44.7mm (W) x 22.2mm (D). Weight: 141g

Holder: 101mm (H) x 14.5m (W). Weight: 30.5g

Fast Delivery

Delivery time may take a minimum of 48 hours upon order confirmation. T&Cs apply.

Free Nationwide Shipping​

West Malaysia: 2 – 5 Business Days​

East Malaysia: Within 14 Business Days​

For a full refund, return opened or unopened products purchased on IQOS.com Malaysia within 14 days of receiving your order.​​

Refer to our Terms of Use for further information on our returns policies.​

HOW TO MAKE A RETURN​

Email us at contact.my@iqos.com with all the necessary order details below. Once we have received and cross-checked all details are correct, we will reach out to you and arrange for order pick-up within 2 working days.​​

• Contact Number​​
• Order Number​
• Order Date​
• Payment Method Used​
• Reason for Return​
• Clear image of returned items*

*For opened products, ensure the image displays all items in the box. As for unopened products, ensure the image clearly displays the product box with the seal intact.​

1. What is the IQOS ILUMA i x Seletti Limited Edition collection about?

• Bold, unexpected, and just a little daring
• Meet the IQOS ILUMA i x Seletti Limited Edition Collection, where design surprises the more you look.
• This is a scene-stealer, a conversation-starter, a little bit of golden wrapped in Seletti’s unmistakable pattern. Deep, velvety black collides with dazzling golden in an audacious dance of texture.
• These devices are designed to celebrate the senses, from polished golden accents to smooth metallic finishes.

2. What are the IQOS ILUMA i x Seletti Limited Edition devices and accessories?

a) IQOS ILUMA i PRIME x Seletti Limited Edition

Draped in deep black and radiant golden, it’s unapologetically audacious. The golden anodized holder and aluminium ring create a sensory experience designed to be both seen and felt.

b) IQOS ILUMA i x Seletti Limited Edition

A soft-touch black body meets Seletti’s signature golden zig-zag pattern, creating a striking contrast. The golden ring on the holder? A hidden detail that winks with a bling.

c) IQOS ILUMA i PRIME x Seletti Limited Edition Wrap

The Seletti Scallop White Gold and Seletti Gradient Black Gold wraps transform your IQOS ILUMA i PRIME into a work of art. Because design should always be bold.

d) IQOS ILUMA i x Seletti Limited Edition Doors

Add a touch of style to your IQOS ILUMA i with Seletti Zagged Golden or Seletti Gradient Black Gold door covers. Satin finishes, bold patterns, zero subtlety.

e) IQOS ILUMA x Seletti Limited Edition Rings

The Seletti Floral Black Gold, Bali Golden, and Pentalope Gold rings add a designer edge to your device. Glossy, satin, and irresistibly bold, these details will catch your eye.

3. When will IQOS ILUMA i x Seletti Limited Edition be available for sale until?

You can purchase this limited-edition line at selected IQOS Authorised Centres and IQOS.com from 30th October 2025 onwards, while stocks last.

4. Why is IQOS ILUMA i x Seletti Limited Edition is more expensive compared to the core colors of IQOS ILUMA?

Indeed, IQOS ILUMA i x Seletti Limited Edition is more expensive than IQOS ILUMA core line variants due to design uniqueness and limited availability.

5. Where can I buy IQOS ILUMA i x Seletti Limited Edition devices and accessories?

You can order online at IQOS.com or visit us directly at the selected IQOS Authorised Centre listed below;

IQOS Authorised Centre Publika, Kuala Lumpur

IQOS Authorised Centre 1 Utama, Petaling Jaya

IQOS Authorised Centre Taman Sutera, Johor

IQOS Authorised Centre The Landmark, Penang

IQOS Authorised Centre SS15, Subang Jaya

IQOS Authorised Centre Melaka

6. Is the warranty different for IQOS ILUMA i x Seletti Limited Edition device?

• Voluntary Warranty conditions for IQOS ILUMA i x Seletti Limited Edition devices are the same as the voluntary warranty conditions for the core line of IQOS ILUMA devices.
• If your device is covered by the voluntary warranty, you will receive the same model as your current limited edition, subject to stocks availability. Otherwise, you will receive a similar model from the core line.

7. Can I exchange my faulty core color IQOS ILUMA device to IQOS ILUMA i x Seletti Limited Edition ?

Unfortunately, not. Your replacement will apply to your current model.

8. If my IQOS ILUMA i x Seletti Limited Edition needs replacement, what product will I receive in exchange?

• If your device is covered by the voluntary warranty, you will receive the same model as your current limited edition, subject to stocks availability. Otherwise, you will receive the similar model from the core line.
• If there is no more stock available, you will be entitled to receive the same device model, but in a different colour:
  • IQOS ILUMA i and IQOS ILUMA i ONE are available in 5 colours: Midnight Black, Breeze Blue, Leaf Green, Vivid Terracotta, Digital Violet
  • IQOS ILUMA i PRIME comes in 4 colours: Midnight Black, Breeze Blue, Garnet Red, Aspen Green

9. Will I able to purchase IQOS ILUMA i x Seletti Limited Edition after the campaign ends?

• This collection is available for a limited time only.
• The duration of sales of the IQOS ILUMA i x Seletti Limited Edition are subject to stock availability.
• Please check our website or visit the nearest selected IQOS Store for availability.

10. Will I still get support for my IQOS ILUMA i x Seletti Limited Edition device even if it is limited edition?

• We are always here to offer support and service to ensure you are always taken care of
• All IQOS ILUMA legal aged customers benefit from:
  • Device care, voluntary warranty, complete service, firmware upgrade, get support through our pages on social media platforms, Support Service & Online Guidance

11. Can I use IQOS monetary voucher to buy the new IQOS ILUMA i x Seletti Limited Edition device?

Yes, IQOS monetary vouchers can be used to purchase IQOS ILUMA i x Seletti Limited Edition device.

12. Why are IQOS ILUMA i x Seletti Limited Edition devices not eligible for IQOS.com return policy?

• IQOS ILUMA i x Seletti Limited Edition devices purchased on IQOS.com are eligible for the same return policy as other devices sold on IQOS.com. Please call our hotline at 1800-81-0958 to start your return process.