Practical Guide to Keep Your IQOS Device Water-Damage Free

Technology & Research 07/03/2025

How does a waterproof IQOS sound to you? Amazing, right?

But the truth is, most IQOS models aren’t designed to handle water. They’re electronic devices, and like all electronics, water is their worst enemy.

That’s why handling them with care is so important. If you want your IQOS to last, keeping it safe from water is essential.

Now, this brings up some common questions: What about cleaning your IQOS? What should you do if the device falls into water? And are there any practical tips to avoid water damage?

Let’s go into the details now!

(Disclaimer: These products are not risk-free and provide nicotine, which is addictive. Only for use by adults who would otherwise continue to smoke or use other nicotine products.)

Possible To Clean IQOS With Water?

Water might seem like the easiest solution, but the quick answer is no. Since it’s an electronic device, water can easily damage its delicate components.

The best way to clean your IQOS device is by using the cleaning tools that come with it.

That said, some parts of your IQOS device can still be cleaned with water, for example:

  • Silicone covers can be rinsed under running water.
  • Other covers for IQOS and IQOS ILUMA can be wiped down with a damp cloth.

Just make sure everything is completely dry before putting them back on your device. If you’re unsure, please refer to the Safety Warnings and Instruction manual that comes with your IQOS. It’ll make your life easier!

What to Do If Your IQOS Falls in Water

Okay, so let’s say accident happens – your IQOS drops into water.

Don’t panic, stay calm, and follow these steps to save your device:

Step (1): Act fast! Quickly take it out of the water. The sooner you do this, the better the chances of saving your IQOS.

Step (2): Turn it off if it’s still on. This is crucial to avoid short circuits.

Step (3): Resist the urge to turn it on or charge it while it’s wet. You don’t want to cause more damage.

Step (4): Let it dry naturally. Find a dry spot and leave it there. Avoid placing it under direct sunlight or using heat sources like hairdryers – those can make things worse.

Step (5): Don’t poke around with tissues or cloths. Inserting anything into the device might push water further in, and that’s the last thing you want.

Step (6): Once you’re confident it’s completely dry, try turning it on to check if it’s still working. Fingers crossed!

If things still seem off or the device isn’t functioning, don’t worry. Reach out to IQOS Support – they’ve got your back.

And remember, the Safety Warnings and Instruction manual is always there to guide you. Sometimes, it’s just about taking the right steps at the right time.

Smart Tips to Avoid Water Damage

Want to keep your IQOS safe from water? Here are some tips to ensure it stays dry:

Tip #1: Use a Protective Case

There are plenty of protective cases available on the IQOS website – like non-slip silicone ones. These cases can help protect your device from accidental spills or drops near water. You may browse our online store for more choices.

Tip #2: Dry Hands and Secure Grip

Always make sure your hands are dry before handling your IQOS. This way provides you grip and reduces the chance of it slipping. And if you’re at the beach or pool, be extra careful.

Tip #3: Watch Your Surroundings

Avoid placing your IQOS near water or drinks. All it takes is only one careless moment, and bam – your device is wet.

If you’re having issues with your IQOS, don’t worry. You can refer to our Troubleshoot Page on the IQOS website. Just select your device model, and it’ll guide you on resolving common problems.

Conclusion

See your IQOS as an investment more than just a device. Taking care of it, especially by keeping it safe from water, ensures it stays in good condition for a long time. Follow these tips, and you’ll be good to go.

If you still need help, just visit the IQOS Support Page or call IQOS Support at 1800-81-0958. The support is here for you at your fingertip!

Note:

(Disclaimer: This article is for general information and educational purposes. Some of the information in this article is based on external, third-party sources and we make no representations or warranties of any kind regarding the accuracy, validity or completeness of such information.)

These products are not risk-free and provide nicotine, which is addictive. Only for use by adults who would otherwise continue to smoke or use other nicotine products.

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