Try IQOS free of charge at your local IQOS retailer

Our services


Discover IQOS in store

Discover the full IQOS range and be inspired by our selection of devices, tobacco sticks and accessories.

Try IQOS

Try IQOS at your local IQOS store and get individual guidance from our experts.


Get support

Our experts are happy to help you with all your questions. Benefit from services in the IQOS Stores, such as professional device cleaning or a software update for your IQOS device.

All IQOS stores at a glance

IQOS Store Berlin

Tauentzienstraße 13
10789 Berlin

IQOS Store Berlin Alexa

Grunerstraße 20
10719 Berlin

IQOS Store Dresden

Webergasse 1
01067 Dresden

IQOS Store Düsseldorf

Flinger Straße 21
40213 Düsseldorf

IQOS Store Essen

Limbecker Platz 1 A
45127 Essen

IQOS Store Frankfurt

Zeil 123
60313 Frankfurt am Main

IQOS Store Hamburg

Mönckebergstraße 17
20095 Hamburg

IQOS Store Hannover

Ernst-August-Platz 2
30159 Hannover

IQOS Store Köln

Schildergasse 111
50667 Köln

IQOS Store München

Marienplatz 26
80331 München

IQOS Store Stuttgart

Königstraße 54 A
70173 Stuttgart

Exclusively for new customers

Or try IQOS ILUMA at home

Try at home for 30 days free of charge with our IQOS ILUMA trial offer.

Try now for free

*Offer only for new customers incl. 2 free trial packs of TEREA.