The new web-based version of the IQOS app is here.

Services & Support 25/01/2021

From now on always and everywhere accessible - also mobile. All services are offered on the web, hence replacing the old version of the App! Simply log in to and select the respective device under “My Devices”. The App can then be started via the device settings of the Pocket Charger.

The IQOS App is available for adult IQOS users in Germany. This practical app helps to keep your IQOS device up-to-date at all times - thereby guaranteeing optimum performance.

The IQOS App checks the current firmware of an IQOS device and will update to the latest version if possible. Accordingly, the IQOS App helps to extend the service life for IQOS devices. The IQOS App also makes it possible to customize and personalize the interaction between users and their IQOS devices. Moreover, the App offers lots of tips & tricks on everything to do with IQOS.


Recommended reading

myIQOS – Your new home of Services and Privileges.

Find support for your next steps with IQOS now: myIQOS, the new home for all your services and privileges.

Services & Support 01/02/2022

Heated Tobacco Varieties & Comparisons.

Explore heated tobacco and its varieties, what they are and how they compare to each other.

Alternatives for Smokers 19/08/2020

How heated tobacco devices work.

In this article you can find out how tobacco heaters work and what the switch to IQOS entails.

Technology & Research 25/09/2020