Jun 4, 2021

We are open again for you!

Advice directly in store.

Due to the positive development of the incidences most of the stores have opened again regularly for you.

As the situation continues to develop very dynamically and there are regional differences, we recommend that you contact the relevant store before your visit to find out what individual conditions apply to the visit (for example, an appointment or a negative corona test).
Of course, our Call & Collect service will remain available to you.

In order to comply with our hygiene concept and to be able to guarantee complete tracking, we will, if necessary, collect your contact data on site in accordance with the applicable legal regulations. We ask for your understanding.

Please note: Due to the current infection control measures, it is necessary to wear an FFP2 mask during your stay in the store.

Here you can find the overview of all phone numbers and email addresses of the IQOS Stores to inform yourself before your visit:

IQOS Store Phone  
IQOS Store Berlin Alexa Einkaufszentrum 030-62930801 Email
IQOS Store Berlin Boulevard 030-62930814 Email
IQOS Store Berlin Hackescher Markt 030-62930817 Email
IQOS Shop-In-Shop Berlin Gesundbrunnen 030-62930072 Email
IQOS Shop-In-Shop Berlin Linden-Center 030-62930073 Email
IQOS Store Berlin Tauentzienstraße 030-62930802 Email
IQOS Store Berlin Wilmersdorfer Arcaden 030-62930795 Email
IQOS Pop-Up Store Dortmund Thier Galerie 0231-58690307 Email
IQOS Store Dresden Altmarkt Galerie 0351-41891013 Email
IQOS Store Düsseldorf Flingerstraße 0211-97532908 Email
IQOS Store Essen Limbecker Platz 0201-85892975 Email
IQOS Store Frankfurt Zeil 069-34868391 Email
IQOS Shop-In-Shop Hamburg AEZ 040-22853263 Email
IQOS Store Hamburg Mönckebergstraße 040-22851893 Email
IQOS Store Hannover Ernst August Galerie 0511-95731559 Email
IQOS Store Köln Schildergasse 0221-95491241 Email
IQOS Store Mainz Am Brand 06131-6367011 Email
IQOS Store Mannheim Planken 0621-87754683 Email
IQOS Store München Marienplatz 089-21528178 Email
IQOS Store München OEZ 089-21528174 Email
IQOS Store Munich Pasing Arcaden 089-21528176 Email
IQOS Store Munich Riem Arcaden 089-21528195 Email
IQOS Store Nuremberg Ludwigsplatz 0911-36065083 Email
IQOS Store Stuttgart Königstraße 0711-34207941 Email
IQOS Store Wiesbaden Langgasse 0711-34207941  Email

We look forward to welcoming you back to one of our stores!