Any white light indicates that the device performs various operations, like charging, re-initialization, ready to use, fully charged etc.
A red blinking light can occur on:
• Only Bottom Charger Light indicator: the device is outside operating temperature (0 - 50°C) -> Wait until device is within temperature limits.
• Holder status light: Holder malfunction -> Please, perform a reset of the IQOS device.
Still no luck? Please contact the IQOS Care Team or ask for assistance at the nearest IQOS store.
A red blinking light can occur on:
• Only Bottom Charger Light indicator: the device is outside operating temperature (0 - 50°C) -> Wait until device is within temperature limits.
• Holder status light: Holder malfunction -> Please, perform a reset of the IQOS device.
Still no luck? Please contact the IQOS Care Team or ask for assistance at the nearest IQOS store.
Additional Things To Do
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