Frequently asked questions about the IQOS ILUMA
IQOS ILUMATM is the latest generation of IQOS ILUMATM devices, designed to elevate your tobacco experience with the bladeless SMARTCORE INDUCTION SYSTEMTM. With SMARTCORE INDUCTION SYSTEMTM there are no blade breakages or cleaning, compared to previous IQOSTM generations. IQOS ILUMATM sets new standards with its sophisticated design and innovative function that comes with a range of advanced features. IQOS ILUMA™ is available in 5 colors: Pebble Beige, Pebble Grey, Sunset Red, Azure Blue and Moss Green.
IQOS ILUMATM is more intuitive and simpler to use - cleaning of the holder is no longer required and it is now easier to extract TEREA tobacco sticks. IQOS ILUMATM has an auto start advanced feature when the TEREA stick is inserted.
You can find our IQOS ILUMA in all IQOS kiosks and at authorised resellers. Find an IQOS store near you.
IQOS ILUMATM is the latest generation of IQOSTM heating devices for a clean, seamless, and pleasurable experience without smoke or ash, and less smell than cigarettes. With SMARTCORE INDUCTION SYSTEMTM induction technology, IQOS ILUMATM gently heats the tobacco inside the TEREA stick rather than burning it. Find out more information on the technology behind IQOS ILUMATM.
IQOS ILUMA has a recommended selling price of R799.
Unlike IQOS ILUMA ONE, IQOS ILUMATM consists of two parts: the Pocket Charger and the Holder. This system allows you to use your holder twice in a row without charging. In addition, IQOS ILUMATM utilizes our intelligent auto start/stop function. By inserting the TEREA stick, the device starts heating automatically, when removing the stick, the device switches off (again, automatically).
Try the IQOS ILUMA obligation-free at any of our IQOS kiosks or by meeting with one of our expert coaches. Submit your details here.
IQOS ILUMATM devices are designed to be used only with TEREA sticksTM.
There is no heating element to heat your HEETSTM stick with IQOS ILUMATM. An IQOS ILUMATM device can only be activated by a TEREA tobacco stick so it will not start if anything other than a TEREA stick is inserted. With the SMARTCORE INDUCTION SYSTEMTM technology, there is no blade in the Holder but instead a metal heating element is placed inside the TEREA stick.
Your experience with IQOS ILUMATM with TEREA sticksTM lasts up to 6 mins or 14 puffs, whichever comes first. While the device offers up to 20 uses per full charge, fewer uses are not unusual and do not necessarily mean the device is faulty in any way.
More product information
IQOS comes with a voluntary warranty of 12 months. During this period, IQOS will replace or repair your device if the warranty conditions are met. With the free My IQOS service package, you can gain additional coverage for your device, including a worldwide warranty.
Dimensions
Holder
Height: 101mm
Diameter: 14.5mm
Weight: 30.5g
Pocket Charger
Height: 121.5mm
Width: 47mm
Diameter: 23.4mm
Weight: 116.5g
If you would like to return your purchase, please contact IQOS CARE.

Hard to choose?
Compare the IQOS ILUMA range to see which device is right for you.
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