In order to use SMS, WhatsApp or Email you need to have a compatible application and account available on your device. 

Find your matchmaker

This will open your default WhatsApp application.

Find your matchmaker

This will open your default E-mail application.

Find your matchmaker

This will open your default SMS application

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How does it work?

How does it work?

Buy in-store

 

Get a referral code
Visit IQOS Authorised Centre
Use the code to enjoy discount

Ask your matchmaker for a referral code to enjoy IQOS from as low as RM392.

Find your matchmaker

Get ready to switch to your first IQOS device at an IQOS Authorised Centre near you.
Find store

Present your matchmaker’s referral code to our IQOS experts to enjoy the discount and have the best breakup story of your own.

     
 

Buy online

 
     

Get a referral code
Create an online account
Enter the code to enjoy discount

Ask your matchmaker for a referral code to enjoy IQOS from as low as RM392.

Find your matchmaker

Create an iqos.com account and select your preferred IQOS device online.

Checkout your first IQOS device with your matchmaker’s referral code under the Promo Code column and have the best breakup story of your own

Buy now

Get a referral code

Ask your matchmaker for a referral code to enjoy IQOS from as low as RM392.

Find your matchmaker

Visit IQOS Authorised Centre

Get ready to switch to your first IQOS device at an IQOS Authorised Centre near you.
Find store

Use the code to enjoy discount

Present your matchmaker’s referral code to our IQOS experts to enjoy the discount and have the best breakup story of your own.

 

Buy online

Get a referral code

Ask your matchmaker for a referral code to enjoy IQOS from as low as RM392.

Find your matchmaker

Create an online account

Create an iqos.com account and select your preferred IQOS device online.

Enter the code to enjoy discount

Checkout your first IQOS device with your matchmaker’s referral code under the Promo Code column and have the best breakup story of your own.

Buy now

1 PMI Financials or estimates, IQOS user panels and PMI Market Research as of August 2025. PMI heat-not-burn product users for whom IQOS compatible products represent a portion of their daily usage over the past 7 days.

2 Note: For IQOS ILUMA ONE Refreshed. Full terms and conditions apply: https://iqos.buzz/legal

Frequently asked questions 

Yes, you can request to try any of the Eligible Device before buying in any IQOS Authorised Centres, provided that you purchase the relevant compatible SMARTCORE STICKSTM, HEETS or Fiit tobacco sticks. Our experts will guide you through a product demonstration to understand the benefits and how to use the Eligible Device. You can still enjoy the discount if you decide to buy the Eligible Device after the product demonstration.

You can get the registered IQOS or lil SOLID user that referred you to send their referral code to your other friends who are interested.

Your friend has to be:

  1. an adult smoker aged 18 years or over that resides in Malaysia, who would otherwise continue to smoke or use nicotine products; and
  2. an adult who purchases their first Eligible Device, registers with us upon verification and link the Eligible Device to his/her profile.

You can use it to purchase any of the IQOS ILUMA series or lil SOLID Ez at 10% off, but this is limited to the first Eligible Device that you purchase only.

Visit any IQOS Authorised Centres for a product demonstration with an expert and to make a purchase, or choose to purchase online from IQOS.com.

No, you can use only one (1) referral code, and only on your first Eligible Device purchase.

Yes! You can immediately refer your friends once you have registered with us, after which you will receive your own referral code. You can retrieve your referral code by logging into your account on IQOS.com.

Please refer to the terms and conditions below or the following FAQ for Referrers [https://www.iqos.com/my/en/refer-friend.html] for more information regarding this Referral Programme, including how to refer your friends and the rewards that you are entitled to.

Alternatively, our IQOS Care Team will guide you on how to make your first referral. Get in touch with our IQOS Care Team at 1800-81-0958. Our hotline operates from 09:00AM to 18:00PM daily.

Want to chat?

Want to chat?

We’re here for you in-store or at your fingertips. You choose.

 




Store locator
Phone
Email

Find your nearest IQOS store with our store locator.

Give us a call at 1800-81-0958.

Write to us. Our inbox is never too full.

     
 
 
 
Facebook
 
 

Visit our page and chat to an IQOS expert.

 
Store locator

Find your nearest IQOS store with our store locator.

Phone

Give us a call at 1800-81-0958.

Email

Write to us. Our inbox is never too full.

Facebook

Visit our page and chat to an IQOS expert.