
SUPPORT
Take care, we care
We are here for you.
Get more support with CarePlus
- A service package for you to enjoy tailored support
- Benefit from a 2 years commercial warranty as well as accidental damage coverage, fast replacement solutions and so much more.
- Add your device to your account and activate IQOS CARE PLUS.


Frequently asked questions
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Live chat hours
Monday to Friday10.00 to 18.00
SaturdayClosed
SundayClosed
