Don’t miss out on IQOS CLUB benefits!

Do you have an IQOS or IQOS VEEV?

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Frequently asked questions

If you have registered an IQOS or IQOS VEEV device, you are an IQOS CLUB member, and you will therefore receive 300 redeemable points and 300 status points will be added to your IQOS CLUB account.

If you have only registered a lil device, you will receive a CZK 300 voucher by e-mail.

If your friend buys first registration kit with your referral code, he/she will get:

6 packs of HEETS instead of 3 for IQOS 3 DUO registration kit purchase

6 packs of Fiit instead of 3 for lil SOLID registration kit purchase

3 packs of VEEV PODs instead of 2 for IQOS VEEV registration kit purchase

You can receive the reward for making a referral to a legal age smoker 10 times per lifetime. Each referral of each device type counts toward this limit.
We usually provide the reward withing 24 hours. If you have not received your reward and more than 3 working days have passed, please let us know by calling 800 413 413 and we will help you out.
You need to have a registered IQOS, IQOS VEEV or lil device in your profile. 
When you register your device, you will receive a referral code by e-mail and SMS. The referral code is available in the top right corner of each of our e-mails, and you can also find it on the IQOS website in the “Refer” section.
You can see your successful referrals in Referral history. This section will show only referrals you have made during IQOS CLUB membership.