Blue IQOS ILUMA i ONE above a red IQOS ILUMA i ONE

IQOS ILUMA i ONE
Care you can count on

Blue IQOS ILUMA i ONE above a red IQOS ILUMA i ONE

IQOS ILUMA i ONE
Care you can count on

Blue IQOS ILUMA i ONE above a red IQOS ILUMA i ONE

IQOS ILUMA i ONE
Care you can count on

Hand holding an IQOS ILUMA i ONE device

First steps

Learn how to use your IQOS ILUMA i ONE device and find quick tips.

ILUMA I One

FAQs

Find a response to your most common questions.

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Troubleshooting

Sometimes a quick fix is all it takes, let us help you to troubleshoot your IQOS ILUMA i ONE device.

ILUMA I One

Accidental Damage Coverage

Get a free device replacement if yours is accidentally damaged.

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International Assistance

Get support when you're away from home.

Got a question?

Find the answer in our FAQs.

See FAQs

IQOS ILUMATM is designed to be used only with SMARTCORE STICKSTM. Do not use IQOS ILUMATM and SMARTCORE STICKTM with previous IQOSTM generations, as this may cause damage to your device. Do not ingest or disassemble SMARTCORE STICKTM. This product contains a sharp metal part which can cause serious injury if swallowed. Keep out of reach of children.

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