The basics to begin your heated tobacco experience
Is your IQOS device running out of battery?
Learn how to charge your IQOS device here.
Keep it clean
Keeping your device clean on a daily basis guarantees a continually great tobacco experience. Our IQOS cleaning tools will help keep your device in top condition.
Never twist the tobacco stick while inserting it in your Holder, it can damage the blade.
You only need to press once on the Holder’s (Device's) button to activate the blade.
Once the light indicator goes from blinking to steady, it’s ready to enjoy. Pressing the button again may turn it off.
When the light stays white, it's ready to enjoy!
Remember to keep your Pocket Charger (Device) charged daily for continual tobacco enjoyment. Try to charge it at the same time as you charge your phone.
*charging is faster if plugged to a wall power outlet than laptop’s USB ports
To ensure your IQOS delivers the best taste every time, clean your holder every day with our IQOS cleaning tools.