Get started with the IQOS Starter Kit
Get started with the IQOS Starter Kit
*Available for customers buying their 1st IQOS device only. One-time offer. T&Cs apply.
Frequently Asked Questions
IQOS ILUMA i is the latest heating device with a range of advanced features so you can enjoy your tobacco pleasure at your own pace. It offers a range of advanced features for a clean, seamless and more flexible experience than before.
It is equipped with the new Touch Screen so that you can quickly get see the information about your experience:
- pre-heating status (duration, completion)
- time left for your experience
- number of available experiences (one or two)
You can also enjoy additional new advanced features to adapt your experience to your usage:
- Have up to 3 consecutive uses (only available in Performance Mode when pause is not activated).
- Pause your experience with Pause feature
- May get 4 extra puffs with FlexPuff feature
- Adaptable Holder battery with 2 FlexBattery modes (Performance Mode and Eco Mode)
Available in 5 colors: Breeze Blue, Digital Violet, Vivid Terracotta, Midnight Black, Spring Green.
IQOS ILUMA and IQOS ILUMA i - are both alternatives to cigarettes that use our bladeless SMARTCORE INDUCTION SYSTEMTM. IQOS ILUMA i is the next generation of IQOS ILUMA heating devices.
With IQOS ILUMA i you will still enjoy clean and seamless experience of IQOS ILUMA, and, on top, you will get additional features for more flexible experience than before.
FlexPuff is an advanced feature of IQOS ILUMA i that enables a more flexible experience than before. FlexPuff is designed to work with the tobacco sticks. Activation and number of puffs depend on individual usage patterns. Thus, extra puffs might not apply to every experience.
- No action is required from you since the system analyses your experience automatically.
- If you use the Pause, Flexpuff will not work for this experience.
- If you use Eco Mode, Flexpuff is available.
Towards the end of the experience, your device will analyze if the stick is fully consumed or not. If the stick is not fully consumed, 4 extra puffs will be automatically added to your experience, and the Touch Screen will indicate it (Light ring will extend in counterclockwise direction to 9 o’clock position.).
*FlexPuff is designed to work with TEREA tobacco sticks. Activation and number of puffs depend on individual usage patterns; thus extra puffs might not apply to all adult consumers and/or experiences. FlexPuff does not activate when Pause Mode is used.
Pause Mode is an advanced feature of IQOS ILUMA i PRIME and IQOS ILUMA i devices that allows you to pause your experience for up to 8 minutes and resume it.
If you do not re-activate your experience within 8 mins, the Holder will automatically switch off and the experience will end.
Use Touch Screen to see if Pause Mode is available:
- In Performance Mode, during the first 3 minutes or 8 puffs of the experience.
- In Performance Mode (default setting) for one of the two consecutive uses.
*Only available in Performance Mode, during the first 3 minutes or 8 puffs of the experience. When pause is activated, Performance Mode gives you up to two consecutive experiences and pause is available only for one of the them.
FlexBattery is an advanced feature of IQOS ILUMA i PRIME and IQOS ILUMA i devices that allows you use your Holder battery either in Performance Mode or in Eco Mode.
Your device is set up in Performance Mode by default, but you can change it to Eco Mode via IQOS WebApp.
*Prolong up to 1 year lifespan: Only when fully used on Eco Mode throughout the lifespan of the holder and may vary depending on personal consumption.
*Up to 3 consecutive uses: Only available in Performance Mode when pause is not activated.
