IQOS ORIGINALS DUO Kit Slate

IQOS ORIGINALS DUO Device

USB-C Cable to charge the IQOS ORIGINALS DUO

AC Power Adaptor

IQOS Cleaning Tool

Cover for 12 months from date of purchase

For more information please visit: FAQs and Terms and Conditions

Same Day Delivery (Metro Manila/ Laguna/ Batangas/ Cebu/ Rizal/ Pampanga/ Cavite/ La Union)

Order from 8:00 am to 6:00 pm to receive your order within the day. Same day delivery is limited within Metro Manila/ Laguna/ Batangas/ Cebu/ Rizal/ Pampanga/ Cavite/ La Union. Orders placed beyond 6:00 pm will be delivered in the following day. In case of any delays in delivery due to unforeseen circumstances, rest assured that you will be informed as soon as your order is scheduled to be delivered.

Standard delivery (All Other Areas)

Orders from these select cities will be delivered within 3-12 business days depending on the location. In case of any delays in delivery due to unforeseen circumstances, rest assured that you will be informed as soon as your order is scheduled to be delivered.

You may return unopened IQOS products purchased in IQOS.COM within 7 days for a full refund. Proof of purchase is required.

All returns are inspected upon receipt, and appropriate refunds will be processed.

Refer to our General Terms and Conditions of Sale for further information on our returns policies or contact IQOS Customer Care at #983838

HOW TO MAKE A RETURN 
 

In Store
 

Take your unopened IQOS products to an official IQOS store in Metro Manila with your order confirmation or invoice and the card used to make the purchase.